Customer Support Representative
1 semana atrás
Join us at Cross Border Talents as a Customer Support Representative in Braga, Portugal. In this exciting role, you will provide outstanding customer support in French via phone, email, and chat.
SalaryThe salary for this position is approximately 830 euros per month, paid 14 times a year. Additionally, you will receive 170 euros per month, paid 12 times a year.
Key ResponsibilitiesWe are looking for a professional with strong communication skills and a customer-centric attitude to join our team. As a Customer Support Representative, you will be responsible for:
- Providing exceptional customer service in French via phone, email, and chat;
- Assisting customers with inquiries related to products or services, addressing issues and offering solutions;
- Maintaining high standards of professionalism and communication with customers;
- Handling customer requests efficiently while ensuring a positive experience.
To succeed in this role, you will need:
- Fluency in French (written and spoken);
- Basic knowledge of English (for communication with colleagues);
- Previous customer service experience is a plus but not mandatory;
- Ability to work in rotational shifts and handle a fast-paced environment;
- Strong communication skills and a customer-centric attitude.
In addition to the salary, you will also receive:
- Meal Allowance: 7.23 euros per day;
- Transport Allowance: 20 euros per month;
- Health Insurance: Provided from day 1 (employee contribution required; free after 6 months);
- Position Bonus (Braga): 20 euros per month (paid over 12 months).
This is a fixed-term contract lasting 6 months.
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