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Global HR Shared Services Coordinator

Há 1 mês

Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

Job Summary

You'll be part of the HR Shared Services Center Team, supporting HR Teams globally with administrative support throughout the employee life cycle. As an HR Coordinator, you will work closely with the Global HR Operations function team, ensuring all formal employment conditions and documentation are in place for all staff.

Key Responsibilities

  • Enter and maintain employee data within our HR system, including personal data, job, office, promotion, compensation, working capacity, leaves of absence, education, background history, line managers, assistants, etc.
  • Maintain personnel files in compliance with applicable legal requirements and internal standards.
  • Support new hire onboarding and background checking processes.
  • Send out induction plans and welcome emails.
  • Deliver audit support on personal files and forms.
  • Assist with general employee requests, letters, verifications, reference checks, etc.
  • Generate reporting for employee distribution lists, new joiners, anniversaries, milestones, etc.
  • Keep track of employees' probationary periods and flag to the HR team to ensure geographic processes are followed.
  • Prepare, process, and follow up on employee paperwork related to new hires, promotions, transfers, address changes, additional payments, status changes, and employee exits.
  • Manage and maintain the inbox dealing with employee queries and escalating to the correct team contact where necessary.
  • Coordinate with support functions for new hire laptops, accesses, payroll setups, etc.
  • Assist in developing and modifying operating policies, guidelines, procedures, systems, and documentation to foster best practices within the team.

Requirements
  • Service-oriented, flexible, and able to work under pressure with amazing attention to details.
  • Structured way of working, able to multitask.
  • Demonstrates accountability, ownership, and ability to handle confidential information.
  • Reliable, timely, and flexible.
  • Demonstrates a concise and effective style in oral and written communication.
  • Ability to work in a highly matrixed organization.
  • Flexibility to support the team to cater to a diverse, international set of stakeholders.