Chief F&B Operations Manager
1 semana atrás
Meliá is a luxury hotel chain that offers a unique experience for both business and leisure travelers. Our commitment to excellence and customer satisfaction sets us apart from the rest.
Job SummaryWe are seeking an experienced Restaurant Manager - Room Service to join our team in Lisboa, PT. This is a challenging role that requires strong leadership skills, attention to detail, and excellent communication skills.
ResponsibilitiesThe ideal candidate will be responsible for:
- Ensuring exceptional customer experiences through personalized service and anticipating guest needs.
- Leading the In Room Dining operations, including implementing methodologies and standards for products, orders, and service delivery.
- Participating in customer service initiatives and managing the team effectively.
- Managing departmental budgets, identifying areas for improvement, and reporting any deviations to the F&B Director.
- Collaborating with the Business Partner to define corrective measures and monitor their effectiveness.
- Analyzing departmental P&L statements, reviewing revenues and expenses, and seeking opportunities for growth and improvement.
- Participating in HACCP audits and developing action plans to address incidents.
To be successful in this role, you should have:
- A minimum of 2-3 years of experience in a similar position.
- Strong leadership, personnel management, and decision-making skills.
- Excellent Portuguese and English language proficiency.
- Knowledge of food handling, hygiene, and food safety practices.
- Proactivity, quality focus, and high organizational capacity.
In return for your expertise and dedication, we offer:
- A competitive salary range of EUR 30,000 - 40,000 per year.
- Opportunities for professional growth and development within a global organization.
- An inclusive and diverse work environment that values employee well-being and satisfaction.
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