Chief F&B Operations Manager

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About Meliá

Meliá is a luxury hotel chain that offers a unique experience for both business and leisure travelers. Our commitment to excellence and customer satisfaction sets us apart from the rest.

Job Summary

We are seeking an experienced Restaurant Manager - Room Service to join our team in Lisboa, PT. This is a challenging role that requires strong leadership skills, attention to detail, and excellent communication skills.

Responsibilities

The ideal candidate will be responsible for:

  • Ensuring exceptional customer experiences through personalized service and anticipating guest needs.
  • Leading the In Room Dining operations, including implementing methodologies and standards for products, orders, and service delivery.
  • Participating in customer service initiatives and managing the team effectively.
  • Managing departmental budgets, identifying areas for improvement, and reporting any deviations to the F&B Director.
  • Collaborating with the Business Partner to define corrective measures and monitor their effectiveness.
  • Analyzing departmental P&L statements, reviewing revenues and expenses, and seeking opportunities for growth and improvement.
  • Participating in HACCP audits and developing action plans to address incidents.
Requirements

To be successful in this role, you should have:

  • A minimum of 2-3 years of experience in a similar position.
  • Strong leadership, personnel management, and decision-making skills.
  • Excellent Portuguese and English language proficiency.
  • Knowledge of food handling, hygiene, and food safety practices.
  • Proactivity, quality focus, and high organizational capacity.
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary range of EUR 30,000 - 40,000 per year.
  • Opportunities for professional growth and development within a global organization.
  • An inclusive and diverse work environment that values employee well-being and satisfaction.


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