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French-Speaking Customer Service Representative
Há 1 mês
Your Role:
As a French-speaking Customer Service Representative, you will be the main point of contact for our customers, ensuring an exceptional service experience. You will manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues. You will address customer complaints and escalate cases when needed. You will respond to product-related inquiries and offer expert advice on cosmetics. You will engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty. What We Offer:
Competitive salary: Earn 1,160 EUR per month. Fully remote role - work from anywhere between Coimbra and Algarve. Join a premier beauty and cosmetics brand. Opportunity to gain experience in customer service. Dynamic team with supportive management.
