Senior IT Infrastructure Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Hiscox Tempo inteiro

Job Summary

We are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at Hiscox. As a key member of our IT Services infrastructure team, you will be responsible for designing, implementing, and maintaining our IT infrastructure to ensure it meets the needs of our business.

Key Responsibilities

  • Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.
  • Contribute to the planning, design, and delivery of IT initiatives.
  • Configure tools to automate the provisioning, testing, and deployment of infrastructure.
  • Produce and own system and infrastructure designs, policies, and documentation.
  • Provide reports and proposals for improvements to colleagues and stakeholders.
  • Provide advice and guidance to support the adoption of methods and tools.
  • Drive IT Services in the migration towards a code-centric model for managing infrastructure.
  • Act as a support escalation point for the 3rd line infrastructure support provider.
  • Proactively manage IT infrastructure to minimize business disruption and identify and drive initiatives to improve the quality and effectiveness of the infrastructure services.
  • Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards, and processes.
  • Discover and remove technical debt as part of a continuous improvement work ethic.
  • Drive decision-making across different teams and disciplines, seeking informed decisions that lead to value-add, quality, appropriate outcomes.
  • Drive the adoption of Agile values, principles, and practices within IT Services.
  • Actively contribute to the development of other team members.
  • Embrace change and support the IT Services vision and strategy.

Requirements
  • Exercises personal responsibility and autonomy.
  • Self-motivated, confident, and decisive, with strong analytical and problem-solving skills and a "can do" attitude to meeting business needs.
  • Demonstrable technical solution design skills.
  • Collaborative team player, keen to learn and share ideas.
  • Possession for technology, in particular how IT enables the business.
  • Stay up-to-date with emerging technologies and industry trends to propose and implement improvements.
  • Excellent analytical and problem-solving abilities.
  • Ability to efficiently manage multiple initiatives simultaneously.

About Us

Hiscox is a diversified international insurance group with a powerful brand, strong balance sheet, and plenty of room to grow. We are a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.

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