Microsoft Polish Technical Support Specialist Lisbon Role
2 semanas atrás
Job Title: Technical Support Specialist for Microsoft in Lisbon
About the Role: We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers on the Partner Center Platform.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Work with customers to resolve technical issues and improve their experience
- Collaborate with internal teams to determine technical support pain areas and provide feedback
- Achieve CPE team goals and time to resolution or escalation metrics
Requirements:
- Native Polish speaker
- Fluency in English (minimum B2)
- Customer service experience (technical support environment preferred)
What We Offer:
- Location: Lisbon – a vibrant and sunny city in Europe
- Full relocation support, including flight tickets and accommodation
- One flight per year to your home country (within Europe)
- Health insurance from day one
- Ongoing certification and training opportunities
About Us: We are a leading global provider of customer experience solutions, with a strong presence in Europe. We offer a dynamic and supportive work environment, with a focus on employee development and well-being.
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