International Sales and Integration Expert

Há 7 dias


Porto, Porto, Portugal Phiture Tempo inteiro

About Phiture, the renowned beverage logistics company within DHL Global Forwarding.

We are a passionate team of experts dedicated to shipping, beverages, innovation, and customer service. Our extensive legacy dates back to 1844.

As a member of our international network, you will have the unique opportunity to work with one of the most respected beverage logistics companies in the world.

Job Purpose: Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.

Differentiator: Subject matter expert who applies advanced knowledge of job area typically obtained through advanced education and work experience. Manage projects/processes, working independently with limited supervision. Problems faced are difficult and sometimes complex.

Key Tasks: Administer field sales plans and processes, including providing input for sales forecasting, budgeting, etc. Deliver sales objectives and revenue growth for a defined geographic region, product line or market segment. Secure new business and build on existing core business through repeat orders. Respond to inquiries, resolve problems, promote and sell products/services. Identify and contact prospective customers and build relationships to generate future sales and repeat business.

Check and understand type and size of customer requirements, and suggest products/services/alternative products/services. Develop and deliver sales bids, presentations, proposals, and conduct product demonstrations to customers. Follow up prospects, develop terms of sale and close business by connecting a customer need with a DHL solution. Introduce products and promotions to customers and deploy marketing campaigns as appropriate. Build rapport and trust with customers by being informed about their business and market.

Coordinate with internal teams such as sales, marketing, operations, and service management for enhancing sales and customer retention. Support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer. Identify problems that may not be clear in own area of authority and modify work methods accordingly. Convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision-making process and standards are defined and mandatory.

Knowledge and skills required: Connect with and influence other specialist departments and 3rd parties e.g. external service providers. May convince others to accept new concepts, practices, and approaches. Business Strategy, Market Research. Strong Project Management skills. Persuasion, Customer Value Proposition. Build strong, trusting cross-functional relationships with DHL managers. Understand customer and key stakeholders' interests and concerns and advise direct reports, customers, and key stakeholders. New Business Development, Account Management, Selling strong skills.

Required Skills and Qualifications: Bachelor's Degree or equivalent experience/qualification. More than 4 years' experience in Sales. Fluency in English and proficiency in Portuguese are necessary. Experience working within an international organization/group desirable. Estimated salary range: €60,000 - €80,000 per year.

Benefits: A salary tailored to your qualities and experience (including 8% holiday pay, a thirteenth month, a solid pension scheme, and reimbursement for travel expenses). Flexible working hours. The possibility to work from home (we pay for your internet connection at home). Personal growth and challenging work with endless possibilities to realize your ambitions. Professional training. A fun place to work, with room for recreation; weekly and monthly drinks, quarterly company meet-ups, regular company festivities. A challenging job in a very exciting beer, wines & spirits industry.



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