Danish Fluent Customer Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

Job Title: Danish Fluent Customer Support Specialist

Location: Lisbon, Portugal

We are seeking a Danish fluent customer support specialist to join our team in Lisbon. As a customer experience expert, you will be responsible for providing exceptional support to our clients through multiple channels.

Key Responsibilities:

  • Respond to inbound customer requests and document relevant case information
  • Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues
  • Collaborate with other technicians to resolve or properly close help tickets

What We Offer:

  • Competitive salary with a package, paid 14 months per year
  • Meal allowance of 6€ per day
  • Private health insurance
  • Relocation package
  • Several training and career development opportunities

Requirements:

  • Fluent in Danish and good English
  • Active listening
  • Good needs assessment
  • Enjoy customer service
  • Willingness to solve even difficult cases in the first contact


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