Head of Hotel Operations

2 semanas atrás


Lisbon, Portugal thelakhanigroup.com Tempo inteiro

HE LAKHANI GROUP is a premier hotel development and construction company based in Lisbon, specializing in delivering high-end, complex hotel construction and refurbishment projects.

We are proud to collaborate with The Wyndham Hotels and Resorts, a globally recognized hospitality brand renowned for its excellence in creating unforgettable guest experiences. At The Lakhani Group, we aim to redefine hospitality by crafting inspiring destinations that blend elegance, service, and world-class quality.

If you are passionate about the art of hospitality and aspire to lead in creating exceptional guest experiences, join us on this exciting journey. Welcome to hospitality excellence with The Lakhani Group

Position Overview: Head of Hotel Operations (m/f)

As the Head of Hotel Operations, you will oversee all aspects of hotel operations, ensuring consistent delivery of exceptional service, operational efficiency, and financial success. Your leadership will drive the performance of our properties, fostering an environment of excellence and innovation aligned with our company’s vision and brand standards.

Key Responsibilities
  • Strategic Leadership:

    • Develop and implement operational strategies to achieve business goals and enhance guest satisfaction.
    • Collaborate with the executive team on pre-opening and opening strategies for new hotel projects.
  • Operational Oversight:

    • Oversee day-to-day hotel operations, including front office, housekeeping, food and beverage, and engineering.
    • Ensure adherence to brand standards and company policies across all departments.
  • Performance Management:

    • Monitor key performance indicators (KPIs) to assess operational efficiency and guest satisfaction.
    • Implement action plans to address any identified challenges.
  • Financial Accountability:

    • Prepare and manage budgets, financial forecasts, and business plans.
    • Drive revenue growth while optimizing cost management.
  • Team Leadership:

    • Lead, mentor, and develop departmental managers and teams to foster a culture of collaboration, excellence, and accountability.
    • Ensure effective recruitment, training, and retention strategies.
  • Guest Experience:

    • Maintain a strong focus on guest satisfaction, addressing feedback and complaints to enhance service delivery consistently.
  • Systems and Technology:

    • Oversee the implementation and optimization of hotel management systems and processes.
    • Stay updated on industry trends and technological advancements to drive innovation.
  • Stakeholder Relations:

    • Build and maintain relationships with owners, partners, and key stakeholders to ensure alignment with organizational goals.


RequisitosWhat We’re Looking For
  • Experience:

    • 10+ years in hospitality, with at least 5 years in senior management roles within established hotel chains.
    • Proven expertise in hotel operations, including per-opening and opening experience.
  • Skills and Competencies:

    • Strong knowledge of hotel management systems and operational workflows.
    • Financial acumen with experience in budgeting, forecasting, and P&L management.
    • Exceptional leadership and interpersonal skills to manage and motivate teams effectively.
    • Excellent organizational and strategic planning abilities.
    • Fluency in Portuguese and English is required; additional languages are a plus.
  • Education:
    Degree in Hospitality Management, Business Administration, or a related field.



VantagensWhat We Offer
  • A competitive salary.
  • The opportunity to lead prestigious hospitality projects in collaboration with a world-renowned brand.
  • Professional growth within a dynamic, innovative organization.
  • A supportive and inspiring work environment where your leadership shapes the future of luxury hospitality.



  • Head of Hotel Operations

    2 semanas atrás


    Lisbon, Portugal thelakhanigroup.com Tempo inteiro

    Job DescriptionHE LAKHANI GROUP is a premier hotel development and construction company based in Lisbon, specializing in delivering high-end, complex hotel construction and refurbishment projects.We are proud to collaborate with The Wyndham Hotels and Resorts, a globally recognized hospitality brand renowned for its excellence in creating unforgettable guest...


  • Lisbon, Portugal Utopia Tempo inteiro

    We are seeking a highly skilled and motivated Hospitality Quality and Compliance Strategist / Head of Product. This role requires a professional with extensive product creation and operational experience in hospitality projects, capable of assessing and influencing design from an operational perspective and building the luxurious product from scratch,...

  • Head of Technical Support

    3 semanas atrás


    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with an award winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team.Position: Head of Technical Support Location: Remote/ GMT +4 timezone (+- 1 HR)Employment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Design and implement a...

  • Head of Design

    3 semanas atrás


    Lisbon, Portugal BlockLabs Tempo inteiro

    ️Title: Head of Design Department: User Experience Location: UK or Europe, RemoteAbout Block LabsBlock Labs is a leading force in the Web3 space, incubating, investing in, and accelerating top-tier fintech, crypto and iGaming projects. With a mission to shape the future of decentralized technology, we partner with visionary startups to raise funding,...

  • Head of Marketing

    6 meses atrás


    Lisbon, Portugal Sensei Tempo inteiro

    Why Sensei? Working at Sensei means you're working on something very exciting: the future of retail. Through deep tech we've seen a way to impact how people shop; we think shopping should be pleasant and seamless for shoppers and much more efficient for retailers, that it should be as automated as possible, and that it should drive a culture of best...

  • Head of Product

    5 meses atrás


    Lisbon, Portugal OLX Tempo inteiro

    Head of Product - Lister Monetisation & Growth Lisbon, PortugalOLX – Product /Full-time /Remote WELCOME TO OLX At OLX, we work together to build a more sustainable world through trade .We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to...

  • Head of Development

    6 meses atrás


    Lisbon, Portugal Eurofins Tempo inteiro

    Job Description Eurofins endeavours to develop all of our software applications in-house to service and support our numerous laboratories globally. With hundreds of thousands of clinical diagnostic tests performed every day, the laboratories of the Eurofins clinical diagnostic services business line strive to ensure that every patient, wherever he or...


  • Lisbon, Portugal coty Tempo inteiro

    HEAD OF SALES PORTUGAL, LUXURY BEAUTY BUSINESSPURPOSEOur purpose is to celebrate and liberate the diversity of beauty. We challenge conventionthrough invention, expanding our horizons to enrich your reality with possibility. We buildbrands to inspire and enable our consumers to experience the confidence and joy ofexpressing their beauty, their way.MISSION...

  • Head of Affiliate

    Há 1 mês


    Lisbon, Portugal Adhoq Tempo inteiro

    adhoq is a fast growing performance advertising startup. Our core advantage is deep knowledge and experience in all sectors of digital advertising landscape and adtech. To expand our business, we are hiring for a Head of Affiliate for our brand new Affiliate Network. This is going to be a critical role in the company.TasksDevelop and execute affiliate...


  • Lisbon, Portugal Unit4 Tempo inteiro

    Job DescriptionThe Global Head of Customer Support is a strategic executive role responsible for defining and executing a comprehensive support strategy that spans reactive and proactive service, self-service optimization, and continuous customer experience enhancement. This individual will lead the global support team to consistently meet and exceed service...

  • Head of Accounting Policy

    6 meses atrás


    Lisbon, Portugal Hiscox Tempo inteiro

    Job Type: Permanent Build a brilliant future with Hiscox   Head of Group Accounting and Regulatory Policy Reporting to the Group Financial Controller London / Colchester / York / Lisbon – Hybrid working Do you thrive in a fast-paced environment and enjoy solving problems? We are looking for a Head of Group Accounting and Regulatory...


  • Lisbon, Portugal Unit4 Tempo inteiro

    Job DescriptionWe are looking for the Head of Enterprise Apps & Solutions to lead the management of all business applications and delivery teams. In this role, you will be responsible for overseeing the end-to-end software development lifecycle, ensuring that all business applications align with the organization's needs and goals. This position requires a...

  • EMEA Operations Manager

    2 meses atrás


    Lisbon, Portugal Transforma Travel Group Tempo inteiro

    Description Introduction:The Learning Adventure is a leading educational tour provider for school and university students, operating educational trips across the globe. The company focuses on offering bespoke itineraries that deliver prescribed learning outcomes and unique, engaging activities to inspire the next generation of global citizens.The...


  • Lisbon, Portugal QuintoAndar Tempo inteiro

    About QuintoAndarQuintoAndar is the most valuable proptech in Latin America, leading the real estate market around 9 countries and 70 cities around the globe. Every day we open doors so people can live better by reducing hassle and facilitating housing mobility.We offer an end-to-end ecosystem for Brokers, Agents, and consumers, delighting the ones looking...


  • Lisbon, Portugal Grupo QuintoAndar Tempo inteiro

    About QuintoAndarQuintoAndar is the most valuable proptech in Latin America, leading the real estate market around 9 countries and 70 cities around the globe. Every day we open doors so people can live better by reducing hassle and facilitating housing mobility.We offer an end-to-end ecosystem for Brokers, Agents, and consumers, delighting the ones looking...

  • Head of Data Management

    4 meses atrás


    Lisbon, Portugal Ferring Pharmaceuticals Tempo inteiro

    Job Description:At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a growing global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology.Ferring + You is all about working together and sharing ideas, so...

  • Head of Digital Acceleration

    4 semanas atrás


    Lisbon, Portugal EDP Energias de Portugal S.A. Tempo inteiro

    As Head of Digital Acceleration (at the Digital Center of Excellence), you will lead the orchestration of digital transformation initiatives across the organization. Partnering with DGU Business Platforms' Leads and Digital Acceleration teams, as well as EDP businesses globally, you will (1) guide the Digital Chapter's development, fostering agile and...


  • Lisbon, Portugal Linde Saude Tempo inteiro

    Linde SaudeHomecare Head Operations Manager (m/f/d)Lisbon, Porto, Portugal | req19305 What you will enjoy doing You will ensure safety of his sites by giving guidelines and ensuring resource availability further you will ensure safety of logistic (driving & handling) activities by giving guidelines and ensuring...

  • Head of IT Strategy

    2 meses atrás


    Lisbon, Portugal Unit4 Tempo inteiro

    Job DescriptionWe are seeking for a Head of IT Strategy & Architecture to lead our IT Strategy, Architecture, and Integration/Automation team. This pivotal role will oversee the development and execution of our IT strategy, ensuring alignment with the company’s objectives, and will drive innovation in our technology architecture. The successful candidate...


  • Lisbon, Portugal SGS Tempo inteiro

    Job Description Non-Financial Disclosures, Head of Delivery will be driving business growth and expanding services related to Corporate Sustainability Reporting Directive (CSRD) assurance and sustainability reporting services. The responsibility This role involves identifying new business opportunities, building relationships with potential clients, and...