French Customer Service Representative

2 meses atrás


Braga, Portugal Cross Border Talents Tempo inteiro

Project Name: Meal Card Company
Role: Customer Service Representative
Language Requirement: French (C2) and English (B2)
Start Date: 13th November 2024
Location: Braga, Portugal
Work Model: Hybrid (On-site and Remote)

Schedule:

  • Monday to Friday: 07:00 19:00 (rotational shifts)
  • Saturday: 08:00 15:00
  • 2 days off per week: Sunday and 1 rotational day

Contract Type: Permanent Contract (with 3-month trial period)

Salary & Benefits:

  • Base Salary: 830 EUR per month (paid over 14 months)
  • KPI Bonus: 170 EUR per month (paid over 12 months)
  • Meal Allowance: 7.23 EUR per day (net)
  • Transport Allowance: 20 EUR per month
  • Position Bonus (Braga): 20 EUR per year

Job Description:
As a Customer Service Representative for the Meal Card Company, you will be the main point of contact for customers, assisting them in navigating meal card services, resolving inquiries, and providing top-notch support. Youll handle customer questions via phone, chat, and email, ensuring a seamless experience. The ideal candidate is customer-focused, with strong communication skills in both French and English, and thrives in a fast-paced, hybrid work environment.

Responsibilities:

  • Assist customers with inquiries related to meal card services.
  • Resolve issues and provide information on account management and usage.
  • Handle customer support across multiple channels: phone, chat, and email.
  • Maintain a high level of customer satisfaction through efficient and empathetic service.

Requirements:

  • Proficiency in French (C2) and English (B2).
  • Previous experience in customer service is a plus.
  • Strong problem-solving skills and the ability to handle customer inquiries with patience and professionalism.


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about delivering exceptional customer service and fluent in French?We are seeking a Senior French Language Customer Service Representative to join our team in Braga, Portugal.About the RoleThis is a full-time position that offers a competitive salary of $45,000 per year, plus benefits and opportunities for career growth and development.Key...


  • Braga, Braga, Portugal Homerun B.V. Tempo inteiro

    About Homerun B.V.Homerun B.V. is a dynamic fashion brand dedicated to delivering exceptional customer experiences. We are committed to providing top-notch service to our customers, and we're looking for a talented individual to join our team as a Customer Service Representative specializing in the French language.


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Join us at Cross Border Talents as a Customer Support Representative in Braga, Portugal. In this exciting role, you will provide outstanding customer support in French via phone, email, and chat.SalaryThe salary for this position is approximately 830 euros per month, paid 14 times a year. Additionally, you will receive 170 euros per month, paid 12 times a...


  • Braga, Braga, Portugal Smart-Recruitments Tempo inteiro

    **Job Overview**We are seeking a skilled Customer Service Representative to join our team in Braga. As a key member of our support team, you will be responsible for providing exceptional customer service via phone, chat, and email.What You Will Do:Communicate with customers in French, using your strong language skills to resolve issues efficiently.Maintain...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    At Cross Border Talents, we are seeking a highly skilled Customer Service Representative to join our team in Braga. As a key member of our support team, you will be responsible for providing exceptional customer service through various channels, including phone, email, and chat.About the RoleThis is a fantastic opportunity to work with a dynamic and...


  • Braga, Braga, Portugal Smart-Recruitments Tempo inteiro

    **Job Description:**We are seeking a highly skilled Customer Support Representative to join our team in Braga, Portugal. The successful candidate will be responsible for providing exceptional customer service via phone, chat, and email, while maintaining strong communication skills in both English and French.**What You Will Do:**


  • Braga, Portugal HireOn Ltd Tempo inteiro

    HireOn Ltd Recruitment is working with a leading multinational technology BPO business. Together we're looking for a French-speaking Customer Support Agent for their office in Lisbon. The employee would join a team that works with social media management of a major video streaming platform. Position: Customer Support Agent Location: Lisbon,...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cross Border Talents. As a key member of our support team, you will be responsible for providing exceptional service to our clients through various channels, ensuring their needs are met effectively.About the RoleThis is a full-time position...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Job OverviewCross Border Talents is seeking a skilled Automotive Service Representative fluent in French to join our digital services team. As a customer-centric professional, you will provide top-tier service to users of our automotive services.


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior French Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Provide top-notch customer service via...


  • Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

    About the JobWe are seeking a highly skilled Customer Service Representative to join our team in Braga, Portugal. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients through various communication channels.Job ResponsibilitiesProvide prompt and accurate responses to customer inquiries via...


  • Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro

    At Personalbüro U. Herrmann, we're seeking a skilled Customer Service Representative to join our team.Salary: The estimated salary for this role is €35,000 - €50,000 per year, depending on experience and qualifications.Job Description: As a Customer Service Representative, you will be responsible for providing top-notch support to healthcare...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    We are seeking an International Customer Service Representative to join our team at Phiture, a world-leading outsourcing company providing services related to customer/technical support and content moderation. Based in Braga, Portugal, this role offers a unique opportunity to develop your skills and advance your career.Job SummaryThis is a full-time position...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    About This RoleWe are seeking a highly skilled customer support representative to join our team in Braga. As a native speaker of German or French, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.Key ResponsibilitiesProvide top-notch customer support to ensure client satisfactionAssist customers with...


  • Braga, Braga, Portugal Webhelp France Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Braga, Portugal. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Job Responsibilities:Provide first-class customer service, handling a wide range of...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is seeking a talented Automotive Service Representative to join our team in Braga, Portugal. This role requires fluency in French and excellent communication skills to deliver exceptional customer experiences.The ideal candidate will have a native-level proficiency in French, with the ability to adapt to different shifts and work in a...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Company OverviewCross Border Talents is a dynamic and innovative company that offers exciting opportunities for talented individuals to grow their careers in a supportive environment. Our team is passionate about delivering outstanding customer service, and we are seeking a highly skilled Native French Speaker Customer Support Specialist to join our growing...


  • Braga, Portugal Cross Border Talents Tempo inteiro

    Join a Thriving Automotive Digital Services Team!Are you fluent in French  and passionate about delivering exceptional customer experiences?Are you ready to contribute to innovative solutions in the automotive sector?Start your career with us in Braga and enjoy a supportive work environment with excellent benefits and career growth opportunities.Position...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled Customer Support Representative to join our Cross Border Talents team. This is an exciting opportunity to work with a leading international company, providing exceptional customer service to German and French-speaking clients.Job OverviewThis role involves delivering top-notch customer support via phone, email, and chat. You...


  • Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

    Are you looking for a challenging and rewarding career opportunity in customer support?We have an exciting job opening for a Customer Support Representative with French language skills to join our team at Buscojobs Portugal.**Job Summary:**The successful candidate will be responsible for providing excellent customer service to clients via phone, email, and...