Customer Support

6 meses atrás


Porto Salvo, Portugal PHC Tempo inteiro

Customer Support

14 de Março, 20232 de Maio, 2022 por joao Candidatar-me agora Tens um gosto enorme por ajudar os outros. E a área de software sempre foi uma paixão tua. Compreendes a importância de um bom serviço de apoio para fidelizar os clientes e criar relações de confiança duradouras. Já tens experiência na área de apoio ao cliente. E não trocavas a tua função por nada. Estás à procura de condições de topo para atingires o teu rendimento de topo. Queres um local, uma equipa e projetos que te desafiem, todos os dias. Que te deem gosto trabalhar todos os dias. Neste momento, deves estar a pensar no que temos para te oferecer. Temos uma oportunidade incrível para desenvolveres a tua carreira numa das melhores empresas para trabalhar em Portugal.

Em que é que nos podes acrescentar:

Esperamos que nos ajudes a garantir a receção, registo, resolução e encerramento de todos os pedidos de suporte da equipa Queremos que dês apoio direto aos parceiros da PHC, representando a total disponibilidade da PHC para os apoiar em todos os momentos Contamos que assegures o follow-up de todos os pedidos – ninguém fica sem resposta Irás fazer o report de dados e análise de toda a informação, decorrente do teu trabalho Confiamos na tua disponibilidade e proatividade para resolver os problemas dos nossos clientes E contamos com o teu apoio; a tua opinião importa

O que temos à tua espera:

Integração na nossa equipa responsável pelo helpdesk da comunidade PHC, que nos permite realizar o nosso propósito: Better management for happier people A oportunidade de desenvolveres as tuas skills, todos os dias, numa empresa reconhecida como uma das melhores para trabalhar em Portugal Um modelo de trabalho híbrido, para desfrutares do melhor do dia-a-dia presencial, conjugado com o trabalho remoto Um plano de formação à tua medida, para desenvolveres as tuas competências Temos free food todos os dias. E sim, o pequeno-almoço vem incluído

Que tipo de pessoa esperamos que sejas:

Tens formação de base na área tecnológica Dominas a linguagem do software Tratas a gestão de pedidos de suporte por tu És apaixonado por dar apoio ao cliente, encontrando a melhor solução para os problemas Vá, confessamos que não levamos a mal se já tiveres trabalhado com software PHC E, claro, contamos que vivas os nossos valores: adapt and grow, cool but pro, make an impact

Candidatar-me agora

Observações: Todas as candidaturas serão tratadas com confidencialidade ao abrigo da Lei de Proteção de Dados. Somente serão consideradas as candidaturas que reúnam o perfil solicitado. Todas as restantes ficarão em base de dados para futuras solicitações. Categorias Oeiras + Porto / Portugal PHC CS: automatização e foco, a gestão completa da sua empresaO que são OKR e como podem tornar a gestão mais ágil

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