Customer Support
6 meses atrás
Customer Support
14 de Março, 20232 de Maio, 2022 por joao Candidatar-me agora Tens um gosto enorme por ajudar os outros. E a área de software sempre foi uma paixão tua. Compreendes a importância de um bom serviço de apoio para fidelizar os clientes e criar relações de confiança duradouras. Já tens experiência na área de apoio ao cliente. E não trocavas a tua função por nada. Estás à procura de condições de topo para atingires o teu rendimento de topo. Queres um local, uma equipa e projetos que te desafiem, todos os dias. Que te deem gosto trabalhar todos os dias. Neste momento, deves estar a pensar no que temos para te oferecer. Temos uma oportunidade incrível para desenvolveres a tua carreira numa das melhores empresas para trabalhar em Portugal.
Em que é que nos podes acrescentar:
Esperamos que nos ajudes a garantir a receção, registo, resolução e encerramento de todos os pedidos de suporte da equipa Queremos que dês apoio direto aos parceiros da PHC, representando a total disponibilidade da PHC para os apoiar em todos os momentos Contamos que assegures o follow-up de todos os pedidos – ninguém fica sem resposta Irás fazer o report de dados e análise de toda a informação, decorrente do teu trabalho Confiamos na tua disponibilidade e proatividade para resolver os problemas dos nossos clientes E contamos com o teu apoio; a tua opinião importa
O que temos à tua espera:
Integração na nossa equipa responsável pelo helpdesk da comunidade PHC, que nos permite realizar o nosso propósito: Better management for happier people A oportunidade de desenvolveres as tuas skills, todos os dias, numa empresa reconhecida como uma das melhores para trabalhar em Portugal Um modelo de trabalho híbrido, para desfrutares do melhor do dia-a-dia presencial, conjugado com o trabalho remoto Um plano de formação à tua medida, para desenvolveres as tuas competências Temos free food todos os dias. E sim, o pequeno-almoço vem incluído
Que tipo de pessoa esperamos que sejas:
Tens formação de base na área tecnológica Dominas a linguagem do software Tratas a gestão de pedidos de suporte por tu És apaixonado por dar apoio ao cliente, encontrando a melhor solução para os problemas Vá, confessamos que não levamos a mal se já tiveres trabalhado com software PHC E, claro, contamos que vivas os nossos valores: adapt and grow, cool but pro, make an impact
Candidatar-me agora
Observações: Todas as candidaturas serão tratadas com confidencialidade ao abrigo da Lei de Proteção de Dados. Somente serão consideradas as candidaturas que reúnam o perfil solicitado. Todas as restantes ficarão em base de dados para futuras solicitações. Categorias Oeiras + Porto / Portugal PHC CS: automatização e foco, a gestão completa da sua empresaO que são OKR e como podem tornar a gestão mais ágil-
Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro**Customer Service Excellence in a Global Setting**As a German-speaking Banking Customer Support Advisor at Software & Support Media Gmbh, you will play a vital role in delivering exceptional customer service to clients of a major German bank. Your primary responsibility will be to handle all incoming contacts from customers through various channels,...
-
German-Speaking Banking Customer Support Advisor
2 meses atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...
-
Customer Support
2 meses atrás
Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
-
Customer Support
2 meses atrás
Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
-
Customer Support
7 meses atrás
Porto, Portugal Trendybrigade, Lda Tempo inteiroWe are seeking a dedicated and experienced **Customer Support** professional to join our team. **Responsibilities**: - Provide accurate information and answer questions regarding our products, services, and pricing. - Collaborate with the sales team to ensure a seamless customer experience from initial inquiry to final purchase. - Assist customers with...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...
-
Technical Support Professional
2 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroCompany OverviewWe are the Umbrella Functional Consulting & Support Team, a fast-growing company that aims to provide top-notch technical support to our customers. Our team is dedicated to solving complex technical issues and ensuring our customers receive timely and accurate solutions.SalaryThe salary package for this position will be around $65,000 per...
-
Customer Support Expert
Há 1 mês
Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroCustomer Support Role OverviewTeamViewer GmbH is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences through technical support and software demonstrations.Key ResponsibilitiesProvide technical support to customers via phone, ticket, and...
-
Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support SpecialistAre you looking for a challenging role that allows you to work with customers from diverse backgrounds? As a Customer Support Specialist at Minacs, you will be the primary point of contact for our French-speaking customers, providing exceptional support through various channels, including phone, email, chat, and social media. Your...
-
Technical Support Specialist
Há 1 mês
Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroBecome the person that customers trust to solve their Smartex.ai related technical issues and make sure that the number of failure modes is reduced over time.What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...
-
Customer Support Assistant
3 semanas atrás
Porto, Portugal Bluwalk Tempo inteiroJob Description Customer Support Assistant A successful customer support assistant is responsible for managing calls, tickets, emails, and social media messages with a focus on customer satisfaction and loyalty.This role covers both pre-sales and post-sales support, addressing inquiries, resolving complaints, and handling various requests.Serving as the...
-
Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support Agent Role OverviewWe're seeking a skilled Customer Support Agent to join our team in Porto, Portugal. As a key member of our global customer care team, you will be responsible for ensuring that performance goals are met across all operations. Your primary focus will be on fulfilling client expectations related to operational excellence,...
-
Customer Support Assistant
Há 5 dias
Porto, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionCustomer Support AssistantA successful customer support assistant is responsible for managing calls, tickets, emails, and social media messages with a focus on customer satisfaction and loyalty.This role covers both pre-sales and post-sales support, addressing inquiries, resolving complaints, and handling various requests.Serving as the...
-
Customer Support Associate
3 semanas atrás
Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroAbout the Role:As a Customer Support Specialist at TeamViewer GmbH, you will be responsible for providing top-notch support to our customers based in France and other English-speaking countries. Your role will involve resolving technical and accounting issues over the phone and via email, providing support through our ticket system, and showcasing our...
-
Customer Support Specialist
2 meses atrás
Porto, Portugal Ls Retail Tempo inteiroAre you passionate about providing exceptional technical support services?Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at LS Retail as a Customer Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers. The service is offered to our customers 24/7...
-
Smartex.ai Technical Support Expert
1 semana atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob OverviewThe Umbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs).About the RoleWe are looking for an...
-
Customer Support Specialist
3 meses atrás
Porto, Portugal LS Retail Tempo inteiroAre you passionate about providing exceptional technical support services? Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer**Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our...
-
Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Transcom Tempo inteiroCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Transcom. As a German Language Guru, you will be responsible for providing exceptional customer support to our clients through multiple channels.Key Responsibilities:Provide customer support via phone, email, and chatOffer solutions and respond to...
-
Customer Support Expert
3 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJob SummaryAs a Customer Support Specialist at Cross Border Talents, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues.Key Responsibilities:Respond to...
-
Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a German-speaking Support Agent, you will be the voice of our company, providing exceptional customer service to our clients via phone, email, chat, and social media channels.Key ResponsibilitiesProvide timely and effective support to our...