Estonian Customer Advisor for Leading Car Manufacturer

Há 1 mês

Lisboa, Portugal Foundever Tempo inteiro

Estonian Customer Advisor for Leading Car Manufacturer - Portugal

Req ID#: 383519

Lisboa, Portugal, PT

Job Description:

Come and work with us.

Do you want to join an amazing support team of a leading car manufacturer company?

Are you Estonian native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you

Your future project: join our Estonian Customer Support team.

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide end to end sales management, answering questions and ensuring the customer takes delivery of the product

  • Manage the inbound chat support, with the goal of finding the opportunity to turn a prospect to a sale

  • Provide information regarding purchasing procedures, orders' tracking, and deliveries

  • Owning the customer queries and ensuring a timely resolution and response

  • Meet and exceed our service quality goals, compliance regulations and productivity targets

  • Create amazing experience that people value and we are proud of

  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Native or proficient level of Estonian (C2)

  • Advanced level of English (at least C1) both verbal and written

  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

  • Analytical and problem solving skills with strong attention to detail

  • Desire to learn and advance, be a curious investigator and problem solver

  • High-speed internet access and appropriate conditions for remote work

  • Must hold EU citizenship or valid work permit for Portugal

  • Be a local candidate or willing to relocate to sunny Portugal

Benefits.

  • Relocation package

  • Competitive wages

  • Paid professional training

  • Employee discounts

  • Private healthcare & dental insurance (after six months of employment)

  • Growth opportunities through various development programs

  • Fun and engaging company-wide initiatives, including our EverBetter wellness program

  • Job stability

  • Life-long skills and experience

  • Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today

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