Junior Accountant

Há 1 mês


Porto, Portugal adidas Tempo inteiro

Purpose & Overall Relevance for the Organization:

In the role of Junior Accountant in Customer Support, you will be ensuring the correct and daily execution of key responsibilities connected with accounting operations in our online and ecommerce shops, according to the requirements of the company Accounting Manual.

 

Key Responsibilities:

  • E2E analysis of ecommerce orders related to customer refunds.
  • Coordination with local customer service team and other GBS departments to obtain information about the refund process flow.
  • Support the successful execution of customer support activities for DtC areas, ensuring work is completed in a timely and accurate manner.
  • Coordinate with other departments to obtain information about transactions and research unreconciled items.
  • Monitoring and following up of differences between systems interfaces.
  • Close contact with the local Finance Teams across adidas subsidiaries located in Americas and Customer Service teams, handling daily queries.

 

Key Relationships:

  • GBS DTC eComm leadership team
  • DTC eComm teams
  • Local finance markets
  • adidas IT and Product Teams 

 

Knowledge, Skills and Abilities:  

  • Accounting knowledge
  • Ability to read, write and communicate in English in a business setting.
  • Ability to pay close attention to detail.
  • Problem solving mindset and analytical skills.
  • High degree of customer orientation.
  • Be a team-player.
  • Knowledge of SAP and Excel would be considered a plus.
  • Previous contact or knowledge with Shared Service Center environments would be considered a plus.

 

Requisite Education and Experience / Minimum Qualifications:

  •  0-1 years relevant work experience in the accounting / business area.
  • University degree in Finance related areas (Management, Economics, Accounting) or similar work experience.

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