B2B Software Support Engineer
4 semanas atrás
Dann werde jetzt Teil eines der größten Softwareanbieter der Welt und unterstütze Kunden beim Ausbau ihres Geschäfts.
Deine Aufgaben und dein Einfluss als B2B Software Support Engineer werden sein:
Beratung und Unterstützung von Unternehmen in technischen Fragen
Kontaktaufnahme per Telefon (inbound und outbound), sowie schriftlich per E-Mail oder Online-Chat
Lösen von technischen Problemen über die Plattform zusammen mit dem Kunden;
Identifizieren von relevanten Prozessen und entsprechendes Feedback an andere Teams
Deine Fähigkeiten, Qualifikationen und Interessen, die du benötigst, um in dieser Position erfolgreich zu sein:
Du sprichst Deutsch auf muttersprachlichem Niveau und du sprichst fließend Englisch
Begeisterung für Business und Affinität für Technologie
Grundlegende Kenntnisse zu diesen Themen sind für diese Position erforderlich: Technische Themen wie M365-Technologie (SPO, EXO), grundlegende Active Directory-Fehlerbehebung (Benutzer, Postfächer), API und netzwerkbezogene Themen
Kenntnisse über den Wert und die Auswirkungen, die eine gute Kundenerfahrung schaffen kann
Ein aufmerksamer Zuhörer sein, der sich in der Kommunikation mit Menschen wohlfühlt und geschickt ist
Gutes Verhandlungsgeschick oder Lernbereitschaft
Energie, Innovation und proaktives Arbeiten in einem schnellen Tempo
Begeisterung für interkulturelle Kommunikation und den Expatriate-Lifestyle
Du lebst in Portugal oder bist bereit, für eine internationale Karriere und Lebenserfahrung nach Portugal umzuziehen
Eine gültige portugiesische Arbeitserlaubnis (erforderlich)
Was ist für dich drin?
Vertragsart: ein langfristiger befristeter Vertrag, der jedes Jahr verlängert werden kann
Arbeitszeiten: Vollzeit- oder Teilzeitoptionen in Wechselschichten (Mo-Fr, 8-18 Uhr)
Gehaltsbedingungen (*) - 2 Optionen:
a) Inklusive kostenloser Unterkunft (Wohngemeinschaft, inklusive aller Rechnungen): 1.500 € brutto/Monat (je nach Erfahrungsstufe)
b) Ohne Unterkunft: 1.690 € brutto/Monat (je nach Erfahrungsstufe)
Für internationale Bewerber:
Rückerstattung der anfänglichen Flugkosten nach 9 Monaten
Abholung vom Flughafen
Jährliches Hin- und Rückflugticket in Ihr Heimatland (innerhalb der EU)
Hilfe beim Papierkram, bei der Eröffnung eines Bankkontos usw. bei Ihrer Ankunft
private Krankenversicherung ab dem ersten Tag der Vertragsunterzeichnung
Kostenloser Portugiesischunterricht, Kochkurse, sportliche Aktivitäten und vom Unternehmen organisierte gesellschaftliche Veranstaltungen
Echte Karrieremöglichkeiten in verschiedenen Laufbahnen
(*) Vergütung während der Ausbildungszeit bei Erfolg (4 Wochen): 50% Ihres Stundenlohns (niedrigere Steuern)
Was solltest du vom Leben in Lissabon erwarten?
Ein buntes Stadtbild und eine reiche Kulturgeschichte
Vorteile des Lebens in einer europäischen Hauptstadt mit einem geringen Budget
Köstliche portugiesische Küche und berühmte Café-Kultur
Freundliche Menschen, gute Laune und ein unbeschwertes Stadtleben
Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik
Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld
Dein zukünftiges Unternehmen:
In Lissabon findest du ein Unternehmen, das sich um dich kümmert - von deiner Karriereentwicklung über Sprachkenntnisse und Unterkunft bis hin zu Ihrer sozialen Integration. Dein zukünftiger neuer Arbeitgeber ist ein multinationales Unternehmen, das als einer der besten Anbieter von Vertriebs- und Kundendienstlösungen in der Welt anerkannt ist. Bist du bereit, ihr internationales Team, das Talente aus mehr als 80 Nationen aus aller Welt umfasst, zu bereichern? Denn sie suchen nach dir
Ist dieses Projekt nicht das Richtige für dich? Schaue dir unsere anderen Möglichkeiten für Deutschsprachige in Spanien an oder schicke uns deinen Lebenslauf, um für andere Projekte oder zukünftige Möglichkeiten berücksichtigt zu werden.
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