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Customer Adviser for Banking Sector

5 meses atrás

Lisbon, Portugal portugal.xpatjobs Tempo inteiro
The Company.

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here
Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 65 nationalities.

The Job.

In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.
Together with your colleagues, you will support our client by helping bank customers via phone, chat and email with any queries they may have about products or service and dealing with complaints.

The Profile.

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them
– You are a native German speaker
– You have a business proficiency level of English
– You are looking for a job opportunity abroad
– You are motivated and committed to your work
– You have excellent communication and listening skills
– You are a team player and willing to work with many other nationalities

The Offer.

– Type of contract: a long-term fixed term contract, renewable every year
– Working hours: full time (40h/week)
– Monday to Sunday, availability to work between 7 am to 7 pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
– Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1030€ gross/month
Excluding accommodation:
1400€ gross/month
– For international candidates:

-Reimbursement of your initial flight expenses after 9 months
-Airport pick up
-Yearly two-way flight ticket back to your home country (within the EU)
-Help in paperwork, opening bank account, etc. upon your arrival
– Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
– Real career opportunities in different career paths
(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)