Customer Support Specialist

Há 1 mês


Lisbon, Portugal portugal.xpatjobs Tempo inteiro
Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specializing in luxury products. This is a leading sleep company selling high-quality mattresses and bedding.

Your responsibilities and impact as a Customer Service Agent will be:

Providing excellent customer service
Ensuring high quality customer service
Handling requests and complaints
Being the point of contact before and after purchase
Building customer relations

Skills, qualifications, and interests you need to succeed in this role:

Fluent in French with a good level of English
Client-oriented and empathic
Eager to learn new things
Well-organized and proactive
A real team player and go-getter
High communication skills with a positive attitude

What’s in it for you?

Permanent contract
Working hours 40h/week, Mon-Sat office hours
One month of training (paid)
Competitive salary with monthly bonus
Meal & Transportation allowance
A multicultural and diverse environment
Equipment provided
Private health insurance after 6 months probation period
Team building activities
Opportunities to grown within the company

Your Future Company:

Our client is a rapidly growing organization that started in October 2020. They support their clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches with over 500 employees and over 21 different nationalities from all over the world.

What should you expect from living in Lisbon?

A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous café culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.

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