Customer Service or Content Moderation Specialist in Lisbon

4 semanas atrás

Lisbon, Portugal portugal.xpatjobs Tempo inteiro
Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading
Your responsibilities and impact as a

Customer Service Specialist:

Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media
Supplying customers with the necessary information and solving any issues
Following up of issues if needed

Content Moderation Specialist:

Validating all written content for a social media platform, confirming its accuracy and quality
Having the opportunity to share your ideas, in order to improve the quality of our work
Being part of a team that makes the world’s information more accessible and useful
Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality

Technical Support Specialist:

Providing support to customers by responding to inbound requests and document relevant case information
Assisting users with presales, general inquiries and technical support issues via phone/email/social media channels
Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner

Skills, qualifications and interests you need to succeed in this role:

A native level of Dutch and at least a B1 level of English
Passion for customer service, content moderation, or technical support
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skilful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)

What’s in it for you?

Contract of 1 year (renewable after)
Working 40 hours a week, 8 hours a day in rotative schedules
Complete relocation package* :
Air port pick up, accommodation in an apartment
Flight cost reimbursement
Yearly flight ticket to your home country
Support with paper work
*The relocation package only applies to individuals who live at least 100 kilometres from the office or recolate to Portugal

Extra perks:
Receiving a training by the company varying from 5 days to 5 weeks, depending on project (training period paid 50%)
Salary between €950 gross per month (with accommodation) and €1240 gross per month (without accommodation)
The chance to work in a young and international team at a major international global player in the market
Free time activities for free including Portuguese lessons, sport activities, cooking classes, parties, language exchanges, etc.
Private health insurance from the first day after contract signature
Growing opportunities within the company
Jump Programm: after 6 months, the employee can join an online program to receive training on how to become a team leader etc.

What should you expect from living in Lisbon?

A colourful and vibrant city with a rich cultural history
All the pros of living in a European capital on a budget
Friendly people, good vibes and a happygo-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A local community with a good level of English and an international environment

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

  • Customer Service or Content Moderation Specialist in Lisbon

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!Your responsibilities and impact as a Customer Service Specialist:Providing the best possible answers and solutions to questions...

  • Customer Service or Content Moderation Specialist in Lisbon

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!Your responsibilities and impact as aCustomer Service Specialist:Providing the best possible answers and solutions to questions...

  • Customer Service or Content Moderation Specialist in Lisbon

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!Your responsibilities and impact as a Customer Service Specialist:-Providing the best possible answers and solutions to...

  • Customer Service or Content Moderation Specialist in Lisbon

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!Your responsibilities and impact as aCustomer Service Specialist:Providing the best possible answers and solutions to questions...

  • Customer Service or Content Moderation Specialist in Lisbon

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!Your responsibilities and impact as aCustomer Service Specialist:Providing the best possible answers and solutions to questions...

  • Customer Service or Content Moderation for Social Media Platform

    2 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading!TasksYour responsibilities and impact as a Customer Service Specialist:Providing the best possible answers and solutions to questions and concerns from customers of the Dutch...

  • Content Moderation in Lisbon

    2 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Description Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a...

  • Content Moderation in Lisbon

    Há 15 horas

    Lisbon, Portugal Blu Selection Tempo inteiro

    Description Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a...

  • Customer Service Specialist or Content Moderator for Social Media Platform

    2 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist or Content Moderator for a leading social media platform. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards. Seize this great opportunity for your next career move in...

  • German Content Moderator in Lisbon

    1 semana atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are looking for German speakers for a project starting on May 13, 2024!Our client is a dynamic and innovative company. A leading provider of online content solutions. We're committed to creating a safe and engaging online environment for users across various platforms. As a Content Moderator, you'll play a crucial role in upholding our community standards...

  • Content Moderation in Lisbon

    Há 3 horas

    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide.TasksYour responsibilities and impact working as a Content Moderation for...

  • Spanish Content Moderator in Lisbon

    3 semanas atrás

    Lisbon, Portugal Recruit4Work S.L. Tempo inteiro

    Job Description:Content Moderation Mage ‍♂️ Greetings! As a Content Moderator, your mystical skills will ensure our platform's content remains compliant and secure. You'll charm users with impeccable service and handle any issues like a true sorcerer. Join our quest through training sessions to enhance your abilities and maintain our digital realm's...

  • German Content Moderator in Lisbon

    3 semanas atrás

    Lisbon, Portugal Recruit4Work S.L. Tempo inteiro

    Job Description:Content Moderation Mage ‍♂️ Greetings! As a Content Moderator, your mystical skills will ensure our platform's content remains compliant and secure. You'll charm users with impeccable service and handle any issues like a true sorcerer. Join our quest through training sessions to enhance your abilities and maintain our digital realm's...

  • Italian Content Moderator in Lisbon

    3 semanas atrás

    Lisbon, Portugal Recruit4Work S.L. Tempo inteiro

    Job Description:Content Moderation Mage ‍♂️ Greetings! As a Content Moderator, your mystical skills will ensure our platform's content remains compliant and secure. You'll charm users with impeccable service and handle any issues like a true sorcerer. Join our quest through training sessions to enhance your abilities and maintain our digital realm's...

  • French Content Moderator in Lisbon

    3 semanas atrás

    Lisbon, Portugal Recruit4Work S.L. Tempo inteiro

    Job Description:Content Moderation Mage ‍♂️ Greetings! As a Content Moderator, your mystical skills will ensure our platform's content remains compliant and secure. You'll charm users with impeccable service and handle any issues like a true sorcerer. Join our quest through training sessions to enhance your abilities and maintain our digital realm's...

  • Dutch Speaking Content Moderator

    3 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about languages, fluent in Dutch, and ready to immerse yourself in the dynamic field of content moderation? If so, we invite you to embrace the exciting opportunity to join our team as a Dutch-Speaking Content Moderator in the enchanting city of Lisbon! This position is thoughtfully tailored for candidates, whether experienced...

  • Content Moderator Polish speaker

    2 semanas atrás

    Lisbon, Portugal Smart-Recruitments Tempo inteiro

    What you'll do- Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;- Make timely escalations that require special attention from your immediate boss in accordance with established procedures;- Review, classify and / or eliminate highly sensitive content,...

  • Content Moderator Romanian speaker

    2 semanas atrás

    Lisbon, Portugal Smart-Recruitments Tempo inteiro

    What you'll do- Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;- Make timely escalations that require special attention from your immediate boss in accordance with established procedures;- Review, classify and / or eliminate highly sensitive content,...

  • Content Moderator Czech speaker

    2 semanas atrás

    Lisbon, Portugal Smart-Recruitments Tempo inteiro

    What you'll do- Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;- Make timely escalations that require special attention from your immediate boss in accordance with established procedures;- Review, classify and / or eliminate highly sensitive content,...

  • Content moderation with Czech

    4 semanas atrás

    Lisbon, Portugal Cognizant Technology Solutions Tempo inteiro

    Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone. Rewarding outcomes are...