Travel Booking Specialist

3 semanas atrás

Lisbon, Portugal Blu Selection Tempo inteiro

Do you want to be part of a multicultural team in a company that works alongside well-known brands?
Do you want to relocate to the beautiful capital of Portugal â Lisbon?
Then this could be the perfect opportunity for you to have the experience of a lifetime

Your responsibilities and impact as Travel Booking Specialist will be:

In this position, you will be representing an uprising and innovative online travel agency that is creating numerous combinations of flights on both regular and low-cost airlines. They also offer nearly 400 000 hotels and other accommodation all over the world.
You'll be responsible for ensuring excellent customer service to the French market, creating exceptional value, and solving any issues to deliver a consistent quality of service.

The main responsibilities involve:;

  • Managing effectively all incoming queries in a customer service environment
  • Handling both inbound and outbound calls and emails 
  • Gathering information from customers and ensuring resolutions of queries
  • Assisting the clients with upgrades, rescheduling, bookings, doubts, claims... 
  • Conserving with the clients in order to understand their needs regarding financial consideration, travel dates, destination, and travel packages.
  • Booking management (altering, canceling, or creating new reservations)
  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)

Have a unique opportunity to start working in the aviation world where you can directly contribute to the companyâs fast-paced growth, and internally progress in different job positions.
 

Skills, qualifications, and interests you need to succeed in this role:

  • You have the following language skills: native level of French + B2 level in English
  • You preferably have a previous 6 months-experience in Customer Service or Technical Support in a Call Center 
  • You have an interest in and willingness to learn
  • You have very good communication skills â both written and oral
  • You have the ability to operate in high-pressure situations
  • You are a team player, enthusiastic, and self-starter
  • You have analytic and problem-solving skills
  • You are Customer and Quality-oriented
  • Valid Portuguese work permit or EU citizenship required


What's in it for you? 

  • 6 months fixed term contract
  • Working hours: Monday to Saturday, rotating shifts 8 am to 8 pm
  • A package in line with the market: 890⬠gross / month x 14 months + up to 100⬠/ month performance bonus + up to 70⬠/ month complexity bonus + meal vouchers of 7.23⬠/ workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
  • If you live outside Portugal: reimbursement (up to 400â¬) of initial flight ticket after 6 months within the company + 6 months of accommodation in a shared flat provided by the company (rental fee to pay)
  • Opportunity to be part of a challenging and fast-paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • A multicultural and international environment
  • Fully paid training, professional development and career evolution


The Company.

Started up by 2 French entrepreneurs in the 2000s, the company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the worldâs most progressive brands.
 

Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.

  • Travel Booking Specialist

    3 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    4 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    3 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as Travel Booking Specialist will be:In this position, you will be...

  • Travel Booking Specialist

    3 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as Travel Booking Specialist will be:In this position, you will be...

  • Travel Booking Specialist

    4 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!TasksYour responsibilities and impact as Travel Booking Specialist will be: In this position, you...

  • Travel Booking Specialist

    3 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!TasksYour responsibilities and impact as Travel Booking Specialist will be: In this position, you...

  • Travel Booking Specialist

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    3 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    3 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?  Don't miss out on this chance to boost your international career in the...

  • Travel Booking Specialist

    4 semanas atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?  Don't miss out on this chance to boost your international career in the...

  • Travel Booking Specialist

    1 semana atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?  Don't miss out on this chance to boost your international career in the...

  • Dutch Booking/Travel Agent

    4 semanas atrás

    Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! We are on the look-out for a Dutch Booking/Travel Agent to join our team! Are you up for working from home in the beautiful city of Lisboa? Then keep reading! This is an entry-level job where no experience is needed. We will provide you with fully paid training to make sure you have all the tools you need to succeed.Role DescriptionAs a Dutch...

  • Travel Sales Consultant

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you passionate about travelling and have a strong compassion for supporting others in their questions?Do you want to work for a multinational leader in the hospitality industry? Great! Then what are you waiting for?Check out the newest position of our client.Your responsibilities and impact as Travel Sales Consultant will be: -Advising customers by phone...

  • Travel Sales Consultant

    4 semanas atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you passionate about travelling and have a strong compassion for supporting others in their questions?Do you want to work for a multinational leader in the hospitality industry? Great! Then what are you waiting for?Check out the newest position of our client.Your responsibilities and impact as Travel Sales Consultant will be: Advising customers by phone...

  • Travel Agent

    Há 1 mês

    Lisbon, Portugal Expedia Tempo inteiro

    Are you enthusiastic about the travel and tourism industry? Are you a helpful organizational talent and a good listener?Then there’s a high chance that you would be interested in having an international career experience abroad. You can make a difference with your special interest in the travel industry and Expedia - one of the leading online tour...

  • Travel Care for Expedia with Italian in Lisbon

    4 semanas atrás

    Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be.What you'll doAssist customers while online booking of hotels, holiday packages and other travel-related services; Telephone booking of services / sales (for incoming customer calls only); Provide...

  • Travel Agent for Expedia

    2 meses atrás

    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    +++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++The Company. Do you have passion for the travel and tourism industry?Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success! Do you want to work for the worldwide known Travel Agency Expedia? We are...

  • Travel Care for Expedia with Italian in Lisbon

    4 semanas atrás

    Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be. What you'll doAssist customers while online booking of hotels, holiday packages and other travel-related services; Telephone booking of services / sales (for incoming customer calls only); Provide...