Digital Marketing Customer Service Agent

4 meses atrás

Lisbon, Portugal portugal.xpatjobs Tempo inteiro
Advance your digital marketing career abroad in an innovative and international company with a start-up flair by using your online marketing skills and knowledge. This opportunity will help you to combine your career goals with a peaceful lifestyle in Lisbon near the beach

Your responsibilities and impact as a customer service agent will be:

Providing B2B service to small/medium-sized businesses for the market
Greeting customers warmly and assisting them with their questions/potential complaints via phone, email, chat
Informing customers about other business opportunities
Providing accurate knowledge about the products

Skills, qualifications and interests you need to succeed in this role:

A native level of Dutch and at least B2 level of English
Obtaining at least a high school degree
Enthusiasm about online marketing products
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)

What's in it for you?

Contract type: a long-term fixed-term contract for 12 months, which can be renewed every year
Working hours: Mon – Fri 8 to 18h (40h/week)
Training: 5 weeks
Salary conditions – 2 options:
Including free accommodation (shared flat, all bills included): 950€ gross/month + monthly bonus
Without accommodation: 1240€ gross/month + monthly bonus
For international candidates:
Reimbursement of your initial flight costs after 9 months
Pick-up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. on your arrival
Extra Perks:
Free Portuguese lessons, cooking courses, sports activities and social events organized by the company
Private health insurance after 6 months of contract which is extra to the standard insurance
Career growth opportunities in various career paths

What should you expect from living in Lisbon?

A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

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