Sports Retail Customer Service Agent in Lisbon
Há 1 mês
Your responsibilities and impact as a Sports Retail Customer Service Agent will be:
Placing orders
Responding to inquiries about the brand’s products and/or services
Locating products at the client stores and Authorized Dealers who carry these products
Collecting and providing feedback regarding products, websites, and advertising
Checking on Order Status
Setting up returns, checking the status of returns and refunds, assisting with refunds (dependent on payment method)
Setting up claims and checking on status
Handling Consumer Complaints regarding their experience at client Authorized Retailers
Scheduling callbacks and performing outbound Calls, if necessary or upon the request
Skills, qualifications and interests you need to succeed in this role:
Speaking a native level of Dutch and at least a B2 level in English
Knowing the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Enjoy being energetic, innovative and working proactively at a fast pace
Getting excited about intercultural communication and the expatriate lifestyle
Are already living in or willing to relocate to Lisbon for an international career and life experience.
What's in it for you?
Salary of 1.117€ per month (x14 per year) + 150 € bonus/month
6€ meal voucher per work-day
Full time job (40h/week), Monday-Sunday (Rotative shifts 8 am – 10 pm)
12 months contract
30 days of probation period
For international candidates:
Yearly two-way flight ticket back to your home country (within the EU)
Payment of 400 €/month for the rent (during the first 6 months) for relocating candidates
Reimbursement of flight tickets after 3 months
Contract as from the first day of training (training is paid 100%)
Private health insurance from the beginning
A stable job and opportunities to grow within the company
A family style working environment, while benefiting from an international and multicultural company
Opportunity to work for Top companies on the market
What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Employee:
This fast-growing multinational company has more than 50.000 employees who help over 500 globally acknowledged brands in providing a top-tier customer service experience. By combining technology with a human touch, they have achieved a worldwide presence and credibility in the outsourcing scene. Currently, they are welcoming new talents to join them in their Lisbon offices.
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
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Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you ready to demonstrate your fashion and sports expertise? Do you appreciate the quality of products and services? Do you know how to make the difference? Apply for this position in the beautiful Lisbon.Your responsibilities and impact as a Sports Retail Customer Service Agent will be:Placing ordersResponding to inquiries about the brand’s products...
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Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you ready to demonstrate your fashion and sports expertise? Do you appreciate the quality of products and services? Do you know how to make the difference? Apply for this position in the beautiful Lisbon.Your responsibilities and impact as a Sports Retail Customer Service Agent will be:Placing ordersResponding to inquiries about the brand’s products...
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Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you ready to demonstrate your fashion and sports expertise? Do you appreciate the quality of products and services? Do you know how to make the difference? Apply for this position in the beautiful Lisbon.Your responsibilities and impact as a Sports Retail Customer Service Agent will be:Placing ordersResponding to inquiries about the brand’s products...
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Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you ready to demonstrate your fashion and sports expertise? Do you appreciate the quality of products and services? Do you know how to make the difference? Apply for this position in the beautiful Lisbon.Your responsibilities and impact as a Sports Retail Customer Service Agent will be:Placing ordersResponding to inquiries about the brand’s products...
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Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you ready to demonstrate your fashion and sports expertise? Do you appreciate the quality of products and services? Do you know how to make the difference? Apply for this position in the beautiful Lisbon.Your responsibilities and impact as a Sports Retail Customer Service Agent will be:Placing ordersResponding to inquiries about the brand’s products...
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Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you ready to demonstrate your fashion and sports expertise? Do you appreciate the quality of products and services? Do you know how to make the difference? Apply for this position in the beautiful Lisbon.Your responsibilities and impact as a Sports Retail Customer Service Agent will be:Placing ordersResponding to inquiries about the brand’s products...
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