Senior Salesforce Commerce Cloud Lead

Are you a Senior Salesforce Commerce Cloud Lead seeking a new interesting challenge? 🔍If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for 👀🧐 WHAT WE ARE LOOKING FOR IN YOU?Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred. 8+ years of experience working with Salesforce Commerce Cloud (SFCC), with at least 3 years in a leadership or senior technical role. Proven experience leading a team in delivering SFCC solutions, preferably within the utilities, energy, or a related regulated industry. Deep knowledge of SFCC architecture, including Demandware Script, ISML, OCAPI, and third-party integrations. Strong understanding of e-commerce best practices, payment gateways, and customer experience optimization. Experience with enterprise integrations (e.g., Salesforce CRM, SAP, Oracle, or other billing/ERP systems). Familiarity with Agile/Scrum methodologies and DevOps practices (CI/CD, Git, etc.). Excellent leadership, communication, and stakeholder management skills. Salesforce Commerce Cloud certifications (e.g., Salesforce Certified B2C Commerce Developer, Architect, or Technical Architect) are highly desirable. Knowledge of the utilities industry, including billing, metering, or customer engagement processes, is a plus.🧐 HOW WILL YOUR DAILY JOB BE?Leadership & Team Management: Lead, mentor, and manage a team of SFCC developers, administrators, and business analysts to deliver high-quality solutions. Foster a collaborative and innovative team culture, ensuring alignment with company goals and objectives. Oversee hiring, training, and performance evaluations for the SFCC team. Platform Strategy & Implementation:Architect, design, and implement Salesforce Commerce Cloud solutions to support e-commerce, customer self-service portals, and digital engagement for utility services.Collaborate with cross-functional teams (e.g., marketing, customer service, IT, and operations) to define and execute the digital commerce strategy. Ensure the SFCC platform is optimized for scalability, performance, and security to meet the needs of a large customer base. Solution Development & Customization: Lead the development of custom SFCC solutions, including storefronts, payment integrations, and customer account management features tailored to the utilities industry.Oversee integrations with other enterprise systems (e.g., CRM, ERP, billing systems) to ensure seamless data flow and operational efficiency. Drive the adoption of best practices in SFCC development, including Demandware Script, ISML, and API integrations.Stakeholder Engagement:Partner with business stakeholders to gather requirements, translate business needs into technical solutions, and ensure alignment with strategic goals.Present solution designs, roadmaps, and progress updates to senior leadership and key stakeholders.Act as the primary point of contact for SFCC-related initiatives within the organization.Performance Optimization & Analytics: Monitor and optimize the performance of the SFCC platform, ensuring high availability, fast load times, and an exceptional user experience.Leverage Salesforce analytics and reporting tools to provide insights into customer behavior, sales trends, and platform performance.Implement A/B testing and other optimization strategies to enhance customer engagement and conversion rates.Compliance & Security:Ensure the SFCC platform adheres to industry regulations, data privacy standards (e.g., GDPR, CCPA), and security best practices.Collaborate with the cybersecurity team to implement robust security measures for customer data and transactions. 📅 WHERE AND WHEN?Workplace: Lisbon + hybrid workWork Schedule: 9AM to 6PM🤝 WHAT WE CAN OFFER YOU?Permanent contract 📋 Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan + Health Insurance).Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun💡 WHO ARE WE?Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968, being part of the Tata Group. With a presence in 55 countries and over 600,000 employees, TCS is recognized as the #1 Employer in Europe by the Top Employers Institute 🥇In our portfolio of services, we have information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯We stand out for our experience, reliability, passion, confidence, creativity and skills 💯WELCOME, WE ARE WAITING FOR YOU 🚀