Advertisers Support

3 semanas atrás

Lisboa, Lisboa, Portugal TOPTALENT Tempo inteiro

Position: Advertisers Support (Polish)

Location: Lisbon, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Provide support to small and medium sized businesses using various channels (chat, email and telephone)
  • Provide pre and post-sales support for all self-service products
  • Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
  • Identify trends and solve problems facing multiple SMB clients
  • Deliver a positive attitude towards the brand
  • Maintain and update all job-related administrative forms

REQUIREMENTS:

  • Native/fluent in Polish, both oral and written. Fluent in English (at least B2 level)
  • Knowledge of advertisement industry will be considered as an advantage
  • Computer literate with sound knowledge of Microsoft Office package
  • Excellent communication skills
  • Resourceful personality that can adapt and remain calm in all situations
  • Ability to work independently, while being team player at the same time
  • Able to work rotating shifts

OFFER:

  • Portuguese employment contract
  • Holiday entitlement with 22 days per year
  • Three weeks training on company and products
  • Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
  • 40 Hours per week on a weekly rotational shift pattern covering line operating hours from Monday to Sunday, from 6:00 AM to 24:00
  • Guidance and tools to reach career potential
  • Private health insurance
  • Relocation support
  • Free Portuguese classes, water sport activities, soft trekking and much more

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2

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