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Process Analyst

Há 1 mês


Lisbon, Portugal Ivy Partners Tempo inteiro

📢 Our MissionIvy Partners is a Swiss consulting firm that supports companies in their strategic, technological, and organizational challenges.We are committed to providing our team members with a career path that promotes both personal and professional development. We support their skill enhancement and offer real growth opportunities.👩 💻🧑 💻 As a Process Analyst at Ivy Partners, you will be involved in:- Designing and documenting new processes and procedures.- Creating visual process diagrams using Visio.- Developing and implementing key performance indicators (KPIs).- Utilizing tools such as ServiceNow, PowerBi, and Jira for process management and reporting.- Providing comprehensive support to the Global Process Owner in process design and signoff.🏅 About YouYou are our ideal candidate if you:- Have 6+ years of professional experience in a similar role.- Possess expertise in using tools like ServiceNow, PowerBi, and Jira.- Are skilled in creating and managing workflows and process diagrams, ideally with Visio.- Have a proven track record in process analysis and delivering impactful project outcomes.🤝 Why Join Ivy Partners?We are committed to:Taking care of our team members | We offer a supportive environment where everyone is valued, with training opportunities and career advancement both in Switzerland and internationally.Creating a trustful atmosphere | Working with us means building a relationship based on transparency, professionalism, and commitment.Encouraging innovation | We combine technology and creativity to achieve impactful digital transformations.Embracing our responsibilities | The collective is at the heart of our actions, and we strive to create a positive impact.