Change Management Analyst

2 semanas atrás


Porto, Porto, Portugal Euronext Tempo inteiro
Job Profile

You will be part of a team based in Porto covering all market operational hours and will work in a high-tech learning environment with colleagues across all Euronext locations

Key Accountabilities

  • Contribute to managing the lifecycle of IT process (Change, Incident, Problem, Capacity ) and assist operational teams in resource planning;
  • Contribute to ensure that the necessary supporting documentation report on IT process is accurate and meets the required standards in a consistent, professional and measurable manner;
  • Create customer reports and perform analysis and regular KPIs;
  • Advise teams on missing or required information needed to assess the production of internal IT process.
Knowledge, Skills and Experience Required

  • Studies in Computer Science, IT Management or any other related field;
  • Strong problemsolving and analytical skills;
  • Strong attention to detail
  • Ability to establish and maintain trust, credibility and build strong relationships.
  • Possible Network, Linux, data warehouse (Unix, Oracle) and scripting experience;
  • Willing to take action and enjoy working in a fast paced, dynamic environment
  • Flexibility and ability to work in environments with changing priorities;
  • Fluent in English.
Euronext Values

Unity

  • We respect and value the people we work with
  • We are unified through a common purpose
  • We embrace diversity and strive for inclusion
Integrity

  • We value transparency, communicate honestly and share information openly
  • We act with integrity in everything we do
  • We don't hide our mistakes, and we learn from them
Agility

  • We act with a sense of urgency and decisiveness
  • We are adaptable, responsive and embrace change
  • We take smart risks
Energy

  • We are positively driven to make a difference and challenge the status quo
  • We focus on and encourage personal leadership
  • We motivate each other with our ambition
Accountability

  • We deliver maximum value to our customers and stakeholders
  • We take ownership and are accountable for the outcome
  • We reward and celebrate performance
We are proud to be an equal opportunity employer.

We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor.

We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.
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