Dutch Customer Support Agent

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Cross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.

Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

Your Role as a Customer Support Agent:
  • Answer to inbound calls and customer inquiries;
  • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
  • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
  • To troubleshoot through the use of open questions, support documents and system training.
  • To be able to offer recommendations to common problems or frequently asked questions

Requirements

  • Fluency in Dutch C2 Level or Native);
  • Good knowledge of English (B2 level);
  • Typing Speed: 25 words per minute.
  • Availability to work in rotating shifts
  • Good computer skills;
  • Any kind of previous experience or contact with clients
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility.

Benefits

  • Competitive salary;
  • Meal vouchers;
  • Fixed-term, renewable employment contract;
  • Private health insurance after 6 months of contract signature (additionally to the standard insurance).
  • Sports activities and much more

Respecting your privacy (and your right to inbox sanity), we have a simple question. In 2019, we'll publish several high-quality job posts and articles on topics like ICT, Engineering, and Business Process Outsourcing. Would you like to stay connected? Due to new data privacy laws, we need your permission to keep sharing this great content. Please let us know.



  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Dutch-speaking Customer Support Agent in Lisbon, Portugal Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no...


  • Lisboa, Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon (Santos), Portugal...


  • Lisboa, Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is working with a leading multinational technology business that is looking to recruit a Dutchspeaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon (Santos) Portugal Employment...


  • Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiro

    Customer Support Agent with Dutch in Portugal: No Experience Needed: training providedYour Responsibilities: Arranging service appointments with service centers and dealers Communication with dealers Guarantee cases Towing assistance Professional management of service changes, adjustments and any other customer concernsRequirements: Fluency in Dutch (must be...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform.Position: Customer Support AgentLocation: Lisbon (Santos), PortugalEmployment...


  • Lisboa, Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Dutch speaking Customer service Agent, Remote possible in PortugalMissions: Communicate with customers using various channels Ensure customer satisfaction and provide professional customer support Support standard queries Develop an understanding of customer's position and service delivery requirements to...


  • Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...

  • Dutch Customer Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    Lisboa Call Center, Apoio Ao Cliente Ref: Join Our Dynamic Team in Lisbon As a Dutch Customer Support Representative, you'll be the friendly voice of our brand, assisting our Dutch-speaking customers with their queries and ensuring they have a seamless experienceYOUR TASKS:You will answer the Clients questions, via email or phone call.You must work on...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal JUJUR Tempo inteiro

    Position: Dutch Customer Support AgentLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES: Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow Identify the issue the client is...

  • Dutch Customer Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adecco Recursos Humanos Tempo inteiro

    Join Our Dynamic Team in Lisbon As a Dutch Customer Support Representative, you'll be the friendly voice of our brand, assisting our Dutch-speaking customers with their queries and ensuring they have a seamless experienceYOUR TASKS:You will answer the Clients questions, via email or phone call. You must work on continuous improvement for the clients...

  • Customer Service Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal Personalburo U. Herrmann Tempo inteiro

    Customer Service Agent (m,f)Dutch: Household appliance Shift: Monday to Saturday -08:00 to 18:00 RotationalTasks:Answer the Client questions, via email.Support via email after a while you can start receiving some calls.Work on continuous improvement for client satisfaction.Skills:Dutch C2Experience in Customer Support (preferable)Excellent remuneration...


  • Lisboa, Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Whoop Whoop Exciting Opportunity AlertWe're on the lookout for a Dutch Customer Experience Agent for the booming iGaming industry. And guess what? You get to work from the comfort of your home - anywhere in LisboaRole DescriptionAs a Dutch Customer Experience Agent, your daily duties will revolve around providing top-notch service to our clients. You'll be...

  • Dutch Customer Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Lisboa Call Center, Apoio Ao Cliente Ref: Join Our Dynamic Team in Lisbon As a Dutch Customer Support Representative, you'll be the friendly voice of our brand, assisting our Dutch-speaking customers with their queries and ensuring they have a seamless experienceYOUR TASKS:You will answer the Clients questions, via email or phone call. You must work on...

  • Dutch Customer Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Lisboa Call Center, Apoio Ao Cliente Ref: Join Our Dynamic Team in LisbonAs a Dutch Customer Support Representative, you'll be the friendly voice of our brand, assisting our Dutch-speaking customers with their queries and ensuring they have a seamless experienceYOUR TASKS:You will answer the Clients questions, via email or phone call.You must work on...

  • Dutch Customer Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    Lisboa Call Center, Apoio Ao Cliente Ref:Join Our Dynamic Team in Lisbon As a Dutch Customer Support Representative, you'll be the friendly voice of our brand, assisting our Dutch-speaking customers with their queries and ensuring they have a seamless experience.YOUR TASKS: You will answer the Clients questions, via email or phone call. You must work on...


  • Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    Fulfill your dream and find a job in Portugal today Are you looking for a job helping people in sunny Lisbon?Customer Advisor with Dutch in LisbonWe have a great opportunity for Dutch speakers with excellent communication and interpersonal skillsAbout the Company:Work for the leading banking group in Northern Europe They specialize in building lasting...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Dutch-speaking Customer Support Agent in Lisbon, PortugalAre you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no furtherAre you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior- en beginnersprofielen worden aanvaardAls je geïnteresseerd bent:Stuur ons je CV in het Engels.- ::::::::::::::_DescriptionYour Next Job, Without BoundariesWe are offering a great work experience to work in Portugal for a role as...


  • Lisboa, Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! Are you a Dutch speaker eager to start your career in Customer Support? Well, you've hit the jackpot! We are on the lookout for a top-notch Dutch Speaking Customer Support to join our team at Patrique Mercier Recruitment. And guess what? You can work comfortably from your home base in Lisboa.Role DescriptionAs a Dutch Speaking Customer Support...


  • Lisboa, Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Whoop Whoop Exciting Opportunity Alert:We're on the lookout for a Dutch Customer Experience Agent for the booming iGaming industry. And guess what? You get to work from the comfort of your home - anywhere in LisboaRole Description:As a Dutch Customer Experience Agent, your daily duties will revolve around providing top-notch service to our clients. You'll be...