Customer Service Specialist

1 semana atrás


Lisboa, Lisboa, Portugal VELUX Group Tempo inteiro

Job Title: Customer Service Specialist

Company: International Company

Your challenges

As a Customer Service Specialist, you will play a crucial role in providing top-notch support to our valued customers. Your main tasks will involve:

  • Managing various communication channels such as phone calls, emails, and chats
  • Identifying sales opportunities to contribute to company growth
  • Cultivating strong relationships with customers through open communication
  • Resolving customer issues promptly and efficiently
  • Following established procedures and guidelines to maintain service excellence

Your Qualifications

In order to excel in this position, you should have:

  • Prior experience in customer support or as a Client Service Representative
  • Strong communication skills, including active listening abilities
  • Knowledge of CRM systems and customer management best practices
  • A customer-focused approach, allowing you to cater to different needs
  • Excellent multitasking and time management abilities
  • Proficiency in Portuguese (native speaker), Spanish, and English

Your Opportunities

Joining our international company means being part of a culture that values dedication and mutual respect. Collaboration and dedication are integral to our ethos. We are committed to empowering our employees and encourage personal growth through delegation and support for those who strive to make a positive impact. We operate as a unified team to reach our objectives, and your enthusiasm and dedication are key to achieving success.

Application Information

If you are ready to kick-start an exciting career journey with us, get to know more about our company culture on our website.

We eagerly await your application and CV. We are continuously evaluating applications and scheduling interviews to find the right fit for our team.



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