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Remote Nederlandstalige Customer Service Agent In
2 semanas atrás
**Nederlandstalige Klantadviseur - Op afstand in heel Portugal**:
Wij zijn op zoek naar Nederlandssprekende medewerkers om hoogwaardige klantenservice te verlenen voor een toonaangevend high-end automerk in Europa.
**Over het bedrijf**
Het is een wereldleider op het gebied van high-end design en productie van automerken.
**Jouw profiel**
- Nederlandse taalvaardigheid verplicht en vloeiend Engels
- Klantgericht en resultaatgericht
- Sterke communicatieve, probleemoplossende en actieve luistervaardigheden
- Vermogen om te multitasken, prioriteiten te stellen en te gedijen in een snelle en doelgerichte omgeving
- Passie voor de auto-industrie is een pluspunt, maar niet verplicht
** Jouw verantwoordelijkheden**:
- Algemene vragen stellen over autodocumentatie (bijv. onderhoudsgeschiedenis)
- Afspraken maken met dealers en terugroepacties
- Details over dealers
- Garantiedekking
- Hulp bij pech op locatie (monteur naar locatie gestuurd)
- Hulp bij herstel (voertuig vervoerd naar de dealer)
- Gebruik van auto-apps, vragen en probleemoplossing
** Voordelen**:
- Functie op afstand
- Voltijdse functie
- Tijdelijk, verlengbaar arbeidscontract
- Extra incentives en bonus voor betere prestaties
- Echte groeimogelijkheden om verder te komen in je carrière
- Verhuispakket (inclusief vluchtvergoeding en optionele accommodatie)
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