Manager - Customer, Strategy & Operations

1 semana atrás


Lisboa, Lisboa, Portugal KPMG Tempo inteiro

Manager - Customer, Strategy & Operations

  • KPMG is a global network of professional services firms providing Audit, Tax and Advisory services, currently operating in 146 countries with more than people around the world.
  • In Portugal, with offices in Lisbon and Oporto, we're one of the leading audit and advisory firms, counting with a team of more than 1.600 professionals that combine unmatched experience and specialized skills across industries and business functions, to deliver top notch services to our clients.

About the position...
We are currently looking for a responsible person with a drive for the client to join
-
KPMG. We value ease in interpersonal relationships, orientation to the internal customer and the ability to organize and plan.

  • Preferably, you will need to have at least 6 years of experience in Customer, Strategy and Operations roles. This function will
-
consist of 4 pillars:

  • Project Management_
  • Participate, lead, manage management consulting engagements; Conduct client meetings; Develop and manage engagement budgets.


Business Development_
  • Assist in business development by preparing proposals, tenders and client presentations; Extend your professional network.


People Management_
  • As a performance manager, you will manage, develop, motivate, train and coach team members; Train, coordinate, review and provide feedback on the work performed by your team.


Domain Expertise_
  • Consulting technical knowledge, namely digital transformation, customer experience, commercial management effectiveness, financial management, operations optimization, or cost optimization; Analyze and optimize business and operational processes; Identify improvement opportunities and formulate practical recommendations and best practices to mitigate risks and improve processes; Prepare Business Cases and benefits analysis.


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