Spanish Tech Advisor for Ecolab

2 semanas atrás


Lisboa, Lisboa, Portugal Foundever Tempo inteiro

Come and work with us
:

Do you want to provide technical support for a global leader company?
Are you
Spanish native or fluent with strong
English communication skills?
Looking to make your career in a multicultural environment in sunny and happy
Lisbon?

So we have the perfect opportunity for you

Your future project:
join our
Spanish Customer Support team.

Ecolab is a global leader in water, hygiene, and energy technology that protect people and vital resources by providing solutions, data-driven insights and personalized service to achieve sustainability goals.

As a customer service specialist in this project, your daily responsibilities will include:

  • Being the 1st line of helpdesk support for all Ecolab employees, helping them with their day to day technical issues requests
  • Solve with precision and efficiency emerging issues that employees may face in a proactive way
  • Build meaningful relationship, answering employees questions in a courteous, friendly, and empathy way
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:

  • Native or proficient level of
    Spanish (C2):
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Highspeed internet access and appropriate conditions for remote work
-
Must hold EU citizenship or valid work permit for Portugal:

Benefits
:

  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging companywide initiatives, including our EverBetter wellness program
  • Job stability
  • Lifelong skills and experience
  • Excellent work culture

Go further with Foundever:

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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