Italian Advisor for Action Cameras

2 semanas atrás


Lisboa, Lisboa, Portugal Foundever Tempo inteiro

Come and work with us.

How about to work in a support team focused on the sporting and adventurous public?
Are you

Italian native or fluent with strong

English communication skills?

Looking to make your career in a multicultural environment in sunny and happy

Lisbon?

So we have the perfect opportunity for you

Your future project:
join our

Italian Customer Support team.

Our

client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube".

As a customer service specialist in this project, your daily responsibilities will include:

  • Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software
  • Offering solutions for customers demands by identifying and troubleshooting with the available resources
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:

  • Native or proficient level of
    Italian (C2):
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Highspeed internet access and appropriate conditions for remote work
-
Must hold EU citizenship or valid work permit for Portugal:

Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging companywide initiatives, including our EverBetter wellness program
  • Job stability
  • Lifelong skills and experience
  • Excellent work culture

Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

About Foundever
Foundever is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.



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