Content Reviewer

2 semanas atrás

Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Polish-speaking Content Reviewer - IMI (Incident Management Investigation) for their Lisbon office.


Position:
Content Reviewer - IMI (Incident Management Investigation)

Location:
Lisbon, Portugal

Employment type:
Full-time

DUTIES AND RESPONSIBILITIES:

  • Content Reviewers in our Detection team play a crucial role in enhancing the quality and safety of online content.
  • On a daily basis, they conduct visual reviews and assessments of online content related to current affairs news, and potentially other topics as needed, specific to the Country/Countries they are assigned.
  • This involves monitoring web pages and social media platforms (e.g., Twitter) and promptly escalating any violations using internal tools.
  • Additionally, our agents keep a vigilant eye on news sources, reporting on daily events and escalating articles that may have an immediate or future impact on Google products.
  • Synthesizing multidimensional information and data sources clearly and concisely for different audiences
  • Investigating, analyzing, and reporting on identified trends
  • Documenting all data and research procedures
  • Working with management to prioritize business and information needs
  • Evaluating, analyzing, and conceptualizing strategic risks and threats to trust in Google.
  • Identifying emerging trends and forecasting new forms of abuse.
  • Translating how global developments could potentially adversely impact Google's users.

REQUIREMENTS:

  • Native or proficient level of Polish language, both verbal and written
  • Fluent in English (at least B2 level)
  • Computer literate with sound knowledge of Microsoft Office package
  • Excellent communication skills
  • Resourceful and stress resilient personality that can adapt and remain calm in all situations
  • Ability to work independently, while being team player at the same time
**OFFER: - Portuguese employment contract

  • If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later
  • Holiday entitlement with 22 days per year
  • Four weeks training that prepares you optimally to conduct the job tasks
  • Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
  • 40 Hours per week on a weekly rotational shift pattern from Monday to Friday, 07:00 am to 20:00, weekends from 7:00 am to 24:00
  • Guidance and tools to reach your full potential
  • Temporary, renewable working contract
  • Initial employment contract with a duration of 12 months
  • Subsequent extension of one more contract for 12 months
  • Permanent contract after 2 years
  • Private health insurance after contract signature (additional to standard insurance)
  • Airport pickup and administrative help with registration in Portugal
  • Reimbursement of flight expenses after 9 months
  • Yearly paid flight to home destination
  • Free Portuguese classes, water sport activities, soft trekking and much more

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