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Service Now Solution Architect

3 meses atrás


Amadora, Lisboa, Portugal SIEMENS HEALTHCARE, UNIPESSOAL, LDA Tempo inteiro

As aServiceNow Solution Architect, you will be responsible for providing technicalleadership and guidance in the design, development, and implementation ofServiceNow solutions. You will work closely with business stakeholders,functional teams, and technical teams to ensure that ServiceNow applicationsmeet business requirements and are aligned with the organization's IT strategy.

KeyResponsibilities:

Leadthe design and development of ServiceNow solutions, including architecture,validation, and documentation. Analyzebusiness needs and requirements to create technical solutions that meetbusiness objectives. Collaboratewith cross-functional teams to identify, design, and deliver technicalsolutions. Provideexpertise in ServiceNow best practices and ensure adherence to ServiceNow bestpractices and guidelines. Communicateand present complex technical solutions to stakeholders at all levels of theorganization. Generatedata models for the solution implemented Providetechnical guidance to ServiceNow developers and administrators. Providetechnical supervision to the delivery team. Workwith business stakeholders to identify opportunities for process improvementsand automation. Performcode reviews and ensure the quality of technical deliverables. Provideeffort estimates and implementation schedules for architected solutions. Communicatetechnical solutions effectively to both technical and non-technicalstakeholders.

Requirements:

Bachelor'sdegree in Information Technology, Computer Science, or related field. 5+years of experience as a ServiceNow architect or consultant. Strongtechnical understanding of ServiceNow platform, including administration,development, and integrations. Handson experience in implementing complex integration, ideally using IPAASsolutions such as MuleSoft, SnapLogic, Dell Boomi. In-depthtechnical knowledge of integration protocols and technologies, including REST APIs,SOAP APIs, JDBC, LDAP, and others. Deepknowledge of HRSD is a bonus Provenexperience designing and architecting complex ServiceNow solutions. Abilityto communicate complex technical solutions to both technical and non-technicalstakeholders. Strongproblem-solving skills and ability to work independently to develop solutions. Abilityto communicate technical solutions effectively to both technical andnon-technical stakeholders.

Certifications:

CertifiedServiceNow System Administrator CertifiedServiceNow Implementation Specialist CertifiedApplication Developer (preferred) CertifiedTechnical Architect (preferred)