Salesforce Business Analyst

1 semana atrás


Leiria, Leiria, Portugal Merkle Tempo inteiro

Company Description:

We Dream. We Do. We Deliver.


As a
full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe.

Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.


Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global
Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Job Description:

Our Salesforce team is looking to reinforce the team with a
Salesforce Business Analyst (BA) profile.

What will be your responsibilities?
-
Understand the business needs


One of the main responsibilities of a Salesforce Business Analyst is to understand the issues, ins, and outs of the business.

Other responsability is to help with the drafting of the specifications and participates in the framing of the Salesforce project.


This person must understand how the company operates on a daily basis and its objectives in order to propose appropriate solutions.

-
Configure Salesforce
The Salesforce management skills make it a valuable aid when developing new solutions.


Depending on the organization and size of the project team, the Business Analyst Salesforce can be more or less involved in implementing the solutions to be put in place.

Being nonetheless one of the referents since he took part in the framing.
-
Analyze and report


Thanks to their good knowledge of data and tools, the Business Analyst identifies performance indicators (KPIs) and sends recommendations to management.

In Salesforce, this person will have to configure reports and dashboards according to the needs of each user profile.
-
Prepare and facilitate the workshops
It conducts training workshops for administrators and end-users. It supports users in using the new Salesforce features.

Qualifications:

What you should have?
- +3 years of experience in a similar or related role;

  • Previous experience working with creative and technical project team;
  • Motivated to work in a dynamic environment;
  • Salesforce certifications will be a plus;
  • Good verbal and written communication skills in English are mandatory.

We do not sponsor work visa.
For those who don't have
Portuguese documents (NIF and NISS), we suggest you to search for more information at local country Social Security entities, as well as on SEF (Serviços Estrangeiros e Fronteiras), for possible roles in Merkle Portugal

Additional Information:

Benefits and Perks

  • Cutting Edge Technology & Latest IT tools
  • Softwarehouse environment
  • Agile and Flexible working hours
  • Hybrid work system (remote friendly)
  • Digital nomad policy
  • Focus on career development
  • Health insurance (also included for the household)
  • Mental health support
  • Volunteering experiences and sustainable mindset
  • 25 vacation days + 3 wellness days per year
  • Beers (after 6pm), foosball, and pingpong #workhardplayhard
  • Free breakfast every second Monday of the month
  • Employee discounts
  • Team & Company events

Inclusion & Diversity

  • We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community's race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly._
  • If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you._

More Information:

Our Culture:
Merkle's energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

Students & Recent Graduates:
Start your career at Merkle and get on the path to success.

Experienced Hires:
Leverage your expertise, challenge the status quo and grow your career at Merkle.
  • Salesforce Business Analyst

    1 semana atrás


    Leiria, Leiria, Portugal Merkle DACH Tempo inteiro

    Company DescriptionWe Dream. We Do. We Deliver.As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.Our 1200+ digital enthusiasts are...

  • Business Analyst

    1 semana atrás


    Leiria, Leiria, Portugal Movilges Tempo inteiro

    Estamos a recrutar um Business Analyst (m/f) para fortalecer a nossa equipa, com possibilidade de trabalhar em regime remotoO que procuramos:4 anos de experiência, em funções similares;Experiência com arquitetura de negócio;Experiência com algum repositório de arquitetura de negócio (exemplo: ARIS);Experiência em BPMN e análise de...

  • Business Analyst

    1 semana atrás


    Leiria, Leiria, Portugal Kelly Services-Portugal Tempo inteiro

    Publicado- 25-Jul-2023- Salário- Localização- Leiria- Categoria- Permanente- Sector- Contabilidade e Finanças- Referência- BBBH622960Descrição:A Kelly, na sua divisão de Finance, está a recrutar Business Analyst para prestigiada empresa na indústria de Transformação, em Leiria.Principais Responsabilidades: Coordenar todo o ciclo de orçamento e...

  • Salesforce Commerce Cloud

    1 semana atrás


    Leiria, Leiria, Portugal Merkle DACH Tempo inteiro

    Company DescriptionWe Dream. We Do. We Deliver.As a full-service, data-driven customer experience transformation agency, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger of Namics and Isobar - two leading full-service digital agencies.Our 1200+ digital enthusiasts...


  • Leiria, Leiria, Portugal Humana Portugal Tempo inteiro

    Company DescriptionWe Dream. We Do. We Deliver.About MerkleMerkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and our performance, Merkle delivers...


  • Leiria, Leiria, Portugal dentsu Tempo inteiro

    Senior Platform/Application Specialist Leiria, Leiria DistrictCompany DescriptionWe Dream. We Do. We Deliver.Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data...


  • Leiria, Leiria, Portugal Merkle DACH Tempo inteiro

    Job DescriptionYou will provide support and assistance for software applications within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, to help ensure a positive and satisfactory experience for customers while representing us.This is a position required to be 100% on-site at our offices.Main Tasks:Provide...


  • Leiria, Leiria, Portugal Lovys Tempo inteiro

    About the JobIn this role, you will contribute to speed up Lovys' roadmap, from new launches to building a better customer experience, driving operational efficiency and supporting managementi in the definition and execution of the company's strategy. We are looking for someone with a great business acumen and a problem-solving mindset. The ideal candidate...


  • Leiria, Leiria, Portugal Grabjobs Portugal Tempo inteiro

    About the Job In this role, you will contribute to speed up Lovys' roadmap, from new launches to building a better customer experience, driving operational efficiency and supporting managementi in the definition and execution of the company's strategy. We are looking for someone with a great business acumen and a problem-solving mindset. The ideal candidate...


  • Leiria, Leiria, Portugal Lovys Tempo inteiro

    About the Job:You would be comfortable working with our Data team on customer segmentation and profiling.Your Responsabilities: Work with the Senior CRM Manager to create an engaging CRM strategy Suggest and create a roadmap of AB tests to all the automations. Implement and keep tracking AB testing performance Build campaign analysis and post campaign...


  • Leiria, Leiria, Portugal Lovys Tempo inteiro

    About the JobYou are a passionate and data-driven CRM manager who is looking for a new challenge. After accumulating some experience in the area, you are looking for the perfect company that can give you both the independence and the ambition to apply your ideas. You would be comfortable working with our Data team on customer segmentation and profiling.Your...

  • Business Analyst

    4 semanas atrás


    Leiria, Portugal Movilges Tempo inteiro

    Estamos a recrutar um Business Analyst (m/f) para fortalecer a nossa equipa, com possibilidade de trabalhar em regime remoto.O que procuramos:4 anos de experiência, em funções similares;Experiência com arquitetura de negócio;Experiência com algum repositório de arquitetura de negócio (exemplo: ARIS);Experiência em BPMN e análise de...

  • Business Analyst

    3 semanas atrás


    Leiria, Portugal Movilges Tempo inteiro

    Estamos a recrutar um Business Analyst (m/f) para fortalecer a nossa equipa, com possibilidade de trabalhar em regime remoto.O que procuramos:4 anos de experiência, em funções similares;Experiência com arquitetura de negócio;Experiência com algum repositório de arquitetura de negócio (exemplo: ARIS);Experiência em BPMN e análise de...

  • Salesforce Commerce Cloud

    4 semanas atrás


    Leiria, Portugal Merkle Tempo inteiro

    Company Description: **We Dream. We Do. We Deliver.** As a full-service, data-driven customer experience transformation agency, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger of Namics and Isobar - two leading full-service digital agencies. Our 1200+ digital...


  • Leiria, Portugal Merkle DACH Tempo inteiro

    Company Description **We Dream. We Do. We Deliver.** As a full-service, data-driven customer experience transformation agency, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger of Namics and Isobar - two leading full-service digital agencies. Our 1200+ digital...


  • Leiria, Portugal Merkle Tempo inteiro

    Company Description: **We Dream. We Do. We Deliver.** As a full-service, data-driven customer experience transformation agency, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger of Namics and Isobar - two leading full-service digital agencies. Our 1200+ digital...

  • Business Analyst

    Há 1 mês


    Leiria, Portugal Equação It Tempo inteiro

    Estamos com uma oportunidade para um dos nossos parceiros, uma empresa com projetos nacionais e internacionais e que está em um crescimento impressionante no mercado português e Europeu.Venha fazer parte dessa equipa de sucesso!Requisitos:• Formação em Engenharia;• Até 3 anos de experiência;• Conhecimentos de MS Office (Excel e Power Point);•...

  • Business Analyst

    3 semanas atrás


    Leiria, Portugal Equação It Tempo inteiro

    Estamos com uma oportunidade para um dos nossos parceiros, uma empresa com projetos nacionais e internacionais e que está em um crescimento impressionante no mercado português e Europeu.Venha fazer parte dessa equipa de sucesso!Requisitos:• Formação em Engenharia;• Até 3 anos de experiência;• Conhecimentos de MS Office (Excel e Power Point);•...


  • Leiria, Portugal Dentsu Tempo inteiro

    .Senior Platform/Application Specialist Leiria, Leiria District Company Description We Dream. We Do. We Deliver. Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data...


  • Leiria, Portugal Dentsu Tempo inteiro

    Senior Platform/Application Specialist Leiria, Leiria District Company DescriptionWe Dream. We Do. We Deliver.Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data...


  • Leiria, Portugal dentsu Tempo inteiro

    Company Description We Dream. We Do. We Deliver. About Merkle Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and our performance, Merkle...


  • Leiria, Portugal dentsu Tempo inteiro

    Company Description We Dream. We Do. We Deliver. About Merkle Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and our performance, Merkle...

  • Solutions Architect

    Há 3 dias


    Leiria, Portugal Aubay Portugal Tempo inteiro

    What are you going to do? Owning the end-to-end Solution Architecture, collaborating and co-ordinating input from other architecture disciplines (Security, Data, Infra, Cloud, etc), and aligned to Domain Enterprise Architecture Strategy;Documenting complex As-Is / Transition / Target Architectures aligned to associated roadmaps;Establishing & maintaining...


  • Leiria, Portugal Merkle Dach Tempo inteiro

    .Senior Platform/Application Specialist Leiria, Leiria District Job DescriptionYou will provide support and assistance for software applications within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, to help ensure a positive and satisfactory experience for customers while representing us. This is a position...


  • Leiria, Portugal Merkle Dach Tempo inteiro

    Senior Platform/Application Specialist Leiria, Leiria District Job DescriptionYou will provide support and assistance for software applications within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, to help ensure a positive and satisfactory experience for customers while representing us.This is a position...


  • Leiria, Portugal Merkle Dach Tempo inteiro

    Senior Platform/Application Specialist Leiria, Leiria District Job DescriptionYou will provide support and assistance for software applications within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, to help ensure a positive and satisfactory experience for customers while representing us.This is a position...


  • Leiria, Portugal Merkle DACH Tempo inteiro

    Job DescriptionYou will provide support and assistance for software applications within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, to help ensure a positive and satisfactory experience for customers while representing us.This is a position required to be 100% on-site at our offices.Main Tasks:Provide...


  • Leiria, Portugal Merkle DACH Tempo inteiro

    Job DescriptionYou will provide support and assistance for software applications within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, to help ensure a positive and satisfactory experience for customers while representing us.This is a position required to be 100% on-site at our offices.Main Tasks:Provide...


  • Leiria, Portugal Lovys Tempo inteiro

    About the JobIn this role, you will contribute to speed up Lovys' roadmap, from new launches to building a better customer experience, driving operational efficiency and supporting managementi in the definition and execution of the company's strategy. We are looking for someone with a great business acumen and a problem-solving mindset. The ideal candidate...


  • Leiria, Portugal Lovys Tempo inteiro

    .About the Job In this role, you will contribute to speed up Lovys' roadmap, from new launches to building a better customer experience, driving operational efficiency and supporting managementi in the definition and execution of the company's strategy. We are looking for someone with a great business acumen and a problem-solving mindset. The ideal candidate...


  • Leiria, Portugal Lovys Tempo inteiro

    About the Job In this role, you will contribute to speed up Lovys' roadmap, from new launches to building a better customer experience, driving operational efficiency and supporting managementi in the definition and execution of the company's strategy. We are looking for someone with a great business acumen and a problem-solving mindset. The ideal candidate...