Fulfillment Senior Data Analyst

2 semanas atrás


Porto, Porto, Portugal FARFETCH Tempo inteiro

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.


We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers.

This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart.

Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfillment and delivery, while providing customer and partner care.

In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

PORTO


Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment.

From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break

THE ROLE
We're looking for a
Fulfillment Senior Data Analyst for our international team of Fulfillment Design.

You'll be responsible for
setting up a central database for operational performance analysis of our 3PL suppliers
, that
supports our projects and
enables decisions.

Also you'll be responsible to
set up the reports and operational dashboards needed to share with our 3P customers, based on BI tools.


WHAT YOU'LL DO

  • Work with our
    operational teams to **select the KPIs
    , connect with 3PL** to define how to
    collect that data from their systems and s
    et up the database that will support analysis, comparison between warehouses and identify
    future improvement needs;:
  • Based on
    customers needs and
    internal capabilities, set up the
    dashboards with the information to share with our
    3P customers, improving their journey with our fulfillment centers;
  • Set up, for each project and side by side with the project designer, the
    cockpit with the
    right information to share between all
    stakeholders through the
    different phases of a project;
  • Create
    reports and dashboards that support our project activities and followup until BAU;
  • Liaise with
    multiple internal and external stakeholders all around the globe, on different types of projects;
  • Support the build of
    business cases by using the proper numbers from the database;
  • Be a
    continuous improvement agent, understanding problems, identifying root causes and opportunities for improvement and implementing solutions in operations and processes.

WHO YOU ARE
-
4+ years experience in
Operations, Supply Chain, E-commerce or similar;
-
Degree in Engineering, Mathematics, Management or other relevant degree;

  • Strong analytical background, independent in
    excel, macros, SQL and BigQuery;:
  • Used to
    build and work with visualization tools (e

g:
Tableau, Looker, Power BI);

  • Experience
    working with ERP Microsoft Dynamics 365 is a plus;:

  • Fluent in English, minimum C1 level is recommended;
  • Knowledgeable in
    Lean or related
    continuous improvement tools and techniques in a plus;
  • Able to deliver
    engaging presentations, including
    managing workshops with cross functional teams;
  • Ability to
    work independently, securing all deliverables of the data stream of a project.
REWARDS & BENEFITS

  • Health insurance for the whole family, flexible working environment and wellbeing support and tools
  • Extra days off, sabbatical program and days for you to give back for the community
  • Training opportunities and free access to Udemy
  • Flexible benefits program
  • FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT

  • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
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