![Sitel Group](https://www.energyjobline.com/sites/default/files/styles/squared_logo/public/job-logo/get-logo.php__653737.png?itok=zyFGLIER)
Team Manager for Airbnb
1 semana atrás
Learn, Lead & Grow at Sitel Group
We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
-
GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
-
BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
-
WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
-
GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
-
MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.
About Sitel Group
As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value.
With 100,000 people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages.
Come and work with us.
We are looking for a talented and accomplished
Team Manager for
Airbnb to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.
Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.
As a
Team Manager in this project, your daily responsibilities will include:
- Communicate effectively and regularly with the working group, articulating different types of information (operational / management /etc)
- Solve problems, make decisions, analyze results and ensure compliance with deadlines and requirements associated with the project
- Work as a team, actively collaborating in the development of the advisors' activities
- Continually review and monitor the work performance of all advisors, instigating appropriate corrective action, using performance management tools, to manage any shortfall
- Undertake formal monthly/quarterly performance reviews
- Provide clear direction and guidance to ensure consistent achievement of key performance metrics
- Accurate and timely communication of any client issues to Operations Manager
- Maintain an environment that supports the spirit of teamwork, where advisors are committed, loyal and take pride in working for the company
- Ensure actions from Employees Satisfaction surveys are implemented and continuously reviewed.
- Understand and comply with all regulatory, fair trading, and competition rules and adhere to Health, Safety and Security responsibilities
- Native or proficient level of
English (mandatory) - A proficient second language will be a plus
- Minimum of 12 to 18 months of call center experience preferably as Team Manager or product specialist
- Evidence of effective interpersonal, coaching, and leadership skills
- Excellent telephone, keyboard, verbal and written communication skills
- Good numeric and verbal reasoning skills
- Effective time management
- Ability to organize and prioritize, set priorities and multitask
Must hold EU citizenship or valid work permit for Portugal:
Knowledge/abilities
- Peopleoriented
- An element of gravitas
- Experience with policy work
- Early adopter of technology
- Dependable, reliable, and able to perform duties with minimum supervision
- Ability to interact positively with staff at all levels
Education and experience
- Bachelor's degree or directly related work experience
- Previous r
-
French Team Manager for Airbnb
1 semana atrás
Porto, Porto, Portugal Foundever Tempo inteiroCome and work with us:We are looking for a talented and accomplished French Team Manager for Airbnb to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.Airbnb is a trusted online community marketplace for unique...
-
Team Cloud Consultant Azure; Aws; Cloud; Gcp Porto
1 semana atrás
Porto, Porto, Portugal Team It Tempo inteiroUm conjunto de pessoas com um propósito comum: agregar uma comunidade em torno de um projeto de consultoria tecnológica inclusivo.Regressamos às origens, através de uma estratégia de corporativismo sustentável – work-life balance, remote work, envolvimento comunitário – e que tem como objetivo último o empoderamento e a felicidade das nossas...
-
Team Manager
1 semana atrás
Porto, Porto, Portugal Critical Manufacturing Tempo inteiroCritical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor,...
-
French Sales Advisor for Airbnb Concierge
1 semana atrás
Porto, Porto, Portugal Sitel Tempo inteiroFrench Sales Advisor for Airbnb Concierge Sitel at Home, Portugal: Req ID#: Porto, Portugal, PTFrench Sales Advisor for Airbnb Concierge Sitel at Home, Portugal: Customer ServiceLearn, Lead & Grow at Sitel Group:We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to...
-
Spanish Customer Advisor for Airbnb
1 semana atrás
Porto, Porto, Portugal Sitel Tempo inteiroSpanish Customer Advisor for Airbnb Porto, Portugal: Req ID#: Porto, Portugal, PTSpanish Customer Advisor for Airbnb Porto, Portugal: Customer ServiceLearn, Lead & Grow at Sitel Group:We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be...
-
French Sales Advisor for Airbnb Concierge
1 semana atrás
Porto, Porto, Portugal Sitel Tempo inteiroDate:Jun 29, 2023Location: Porto, Portugal, PTCompany:FoundeverCome and work with us:Do you want to be part of the sales team and help to build the world's most loyal travel community?Are you French native or fluent with strong English communication skills?Looking to make your career in a multicultural environment?So we have the perfect opportunity for...
-
Senior Team Manager With English
1 semana atrás
Porto, Porto, Portugal Tn Portugal Tempo inteiroSenior Team Manager With English Porto, Porto District Senior Team Manager With EnglishPorto Porto, Porto, Portugal col-wideJob Description:Senior Team Manager with EnglishReq ID#:383698Warsaw, PL, Job Description:About UsJoin our team at Foundever Senior Team Manager Location: WarsawSpecific Job Responsibilities? Proactively manages and is responsible for...
-
French Customer Advisor for Airbnb
1 semana atrás
Porto, Porto, Portugal Sitel Group Tempo inteiroLearn, Lead & Grow at Sitel GroupWe believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves.- GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We...
-
French Sales Advisor for Airbnb Concierge
1 semana atrás
Porto, Porto, Portugal Sitel Group Tempo inteiroLearn, Lead & Grow at Sitel GroupWe believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves.- GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We...
-
Java Developer Java Porto
1 semana atrás
Porto, Porto, Portugal Team It Tempo inteiroUm conjunto de pessoas com um propósito comum: agregar uma comunidade em torno de um projeto de consultoria tecnológica inclusivo.Regressamos às origens, através de uma estratégia de corporativismo sustentável – work-life balance, remote work, envolvimento comunitário – e que tem como objetivo último o empoderamento e a felicidade das nossas...
-
Alumni Community Manager
1 semana atrás
Porto, Porto, Portugal Teach For Portugal Tempo inteiroThe Alumni Community Manager will have 2 main goals:a)Alumni Systemic Impact: Ensuring that TFP Mentors develop as change agents, believing in their skills and potential to create impact in the system and further identifying the role they can play in it. Additionally, the Alumni Community Manager will guide the TFP Mentors in their future career exploration...
-
Contract Manager Team Leader
1 semana atrás
Porto, Porto, Portugal Voltalia Portugal Tempo inteiroAt Voltalia we are passionate about renewable energies We are an electricity producer from wind, solar, hydro, biomass and storage and also a service provider to 3rd party clients such as Development, EPC, O&M and Distribution.Today we are in 20 countries, split among 4 continents, and offering a global operating capacity to our clients. We are listed on the...
-
Workforce Scheduler for Airbnb
1 semana atrás
Porto, Porto, Portugal Sitel Group Tempo inteiroLearn, Lead & Grow at Sitel GroupWe believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves.- GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We...
-
Mission Managers Team Lead
1 semana atrás
Porto, Porto, Portugal Open Cosmos Tempo inteiroWorking for Open CosmosAim high, go beyondAt Open Cosmos we are solving the world's biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read onWorking in the Operations TeamThe Operations team drives the delivery of our space mission...
-
IT Manager Network Projects Team
1 semana atrás
Porto, Porto, Portugal IWG plc Tempo inteiroPorto, Portugal - HybridMore detailsPermanentTechnology LeadershipAt least 5 years of experience - SeniorVisa supportLanguage(s): Required EnglishSKILLSMust have:Software Project ManagementNetwork EngineeringIT ManagementOther Required:Network SecurityDESCRIPTIONAbout IWGWe're changing the world of work. We believe that business success is underpinned by...
-
React Native Developer React Native Porto
1 semana atrás
Porto, Porto, Portugal Team It Tempo inteiroUm conjunto de pessoas com um propósito comum: agregar uma comunidade em torno de um projeto de consultoria tecnológica inclusivo.Regressamos às origens, através de uma estratégia de corporativismo sustentável – work-life balance, flexible work, envolvimento comunitário – e que tem como objetivo último o empoderamento e a felicidade das nossas...
-
Portugal-Porto Based Recruiter For Global Company
1 semana atrás
Porto, Porto, Portugal Schweisser Team Benelux B.V. Tempo inteiroJob offerWe are looking for a Recruiter on a permanent basis in Portugal-Porto, to strengthen the teamYour tasks will be:Find and select suitable candidates for Schweisser Team Benelux B.V.Match candidates with open vacancies Administrative processing of vacancies and candidates Keep our database of candidates actual Serving the account managers in the...
-
Delivery Manager
1 semana atrás
Porto, Porto, Portugal Mindera Tempo inteiroDelivery ManagerPorto Porto, Porto District, Portugal Here at Mindera, we are building a- class team and would love for you to join us. As a Delivery Manager with a strong technical background, you will use your experience with Agile methodologies and your deep understanding of the SDLC to lead a team of developers crafting solutions for a- profile video...
-
Team Leader Telemarketing
Há 1 mês
Porto, Porto, Portugal CRUNCHEQUATION LDA Tempo inteiroEstamos à procura de um Team Leader de Telemarketing (Chefe de Equipa de Telemarketing) para o mercado Brasileiro.As responsabilidades do Team Leader incluem liderar a equipa de vendas para a manter motivada a conseguir alcançar os objetivos. Se és um profissional experiente em telemarketing e com habilidades comprovadas de liderança,...
-
Team Leader Telemarketing
3 semanas atrás
Porto, Porto, Portugal CRUNCHEQUATION LDA Tempo inteiroEstamos à procura de um Team Leader de Telemarketing (Chefe de Equipa de Telemarketing) para o mercado Brasileiro.As responsabilidades do Team Leader incluem liderar a equipa de vendas para a manter motivada a conseguir alcançar os objetivos. Se és um profissional experiente em telemarketing e com habilidades comprovadas de liderança,...