Norwegian Customer Advisor for Printer Company

1 semana atrás

Lisboa, Lisboa, Portugal Foundever Portugal Tempo inteiro

Come work with us

Are you passionate about technology and interested in joining a leading global provider of printers? Are you a native Norwegian or fluent in the language with excellent English communication skills? Looking to advance your career in a diverse and vibrant setting in sunny Lisbon? Then we have the perfect opportunity for you

Your future project:

  • Join our Norwegian Customer Support team

Our client is a well-known company in the printer industry, recognized worldwide for offering innovative imaging solutions and technologies that benefit customers globally.

As a customer service specialist on this project, your responsibilities will include:

  • Working in a team specialized in troubleshooting and resolving customer inquiries via phone and email
  • Addressing emerging issues with precision and efficiency
  • Providing solutions to enhance customers' technical knowledge
  • Meeting and exceeding service quality objectives, compliance standards, and productivity metrics
  • Creating exceptional customer experiences that are highly valued
  • Following management direction and offering feedback

To excel in this role, you will need:

  • Native or proficient proficiency in Norwegian (C2 level)
  • Advanced English skills (minimum C1 level) in both verbal and written communication
  • Strong communication abilities, including effective phone conversations, active listening, and excellent writing skills
  • Analytical and problem-solving skills with keen attention to detail
  • A desire for continuous learning and development, possessing investigative and problem-solving acumen
  • Stable high-speed internet connection and suitable remote work setup
  • EU citizenship or a valid work permit for Portugal
  • Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits:

  • Relocation assistance
  • Competitive salary
  • Paid professional training
  • Employee discounts
  • Private healthcare and dental insurance (available after six months of employment)
  • Opportunities for growth through various development programs
  • Exciting company-wide initiatives, including the EverBetter wellness program
  • Job security
  • Lifelong skills and experience
  • Great work culture

Take your career further with FoundeverTM We are dedicated to creating memorable employee experiences where you can enhance your quality of life and advance your professional journey. Apply today

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