Product Consultant
1 semana atrás
HEY THERE
We are Mercedes- Our mission is to Ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.
Therefore, we offer 100% flexibility You can choose if you want to work from your mobile office in Portugal, or from our offices in Lisbon or Braga.
We don't care about your shoes, as long as you are wearing the right attitude. At Mercedes- we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That's not our job; it's our passion. Therefore, we love to reflect and challenge everything - the status quo, Mercedes-Benz, and ourselves.
We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.
WHAT IS AFTER-SALES?In our Aftersales Unit, we create seamless customer experiences in Web, App, eCommerce and high context domains across the three core business segments Service, Accident and Parts Trading.
With products such as Online Appointment Booking and Mobile Apps like the Mercedes me Service App, we merge technology innovations with customer requirements in easy-to-use products that our customers love.
As part of Aftersales, you will work in a trust-based teamwork model within the global Aftersales family, where you are empowered to take ownership and deliver value for the product success.
IN THIS ROLE YOU WILL
- Coordinate overarching product and nonproduct related projects in our Aftersales Product Unit,
- Manage IT and budget processes as well as coordination of requests to external partners for Aftersales,
- Provide administrative support to the program and product unit leadership team,
- Collaborate with crossfunctional teams in order to deepdive into problems and challenges, deriving solution roadmaps, identifying requirements and deriving strategic recommendations,
- Support the execution of existing projects alongside senior professionals.
TO SUCCEED YOU NEED
- Successfully completed academic studies in a related field (e.g. management, business administration, technology, digital products, IT)
- 13 years of relevant experience illustrating your familiarity with a wide range of topics, industries and business models
- Strong skill set in project management
- Dedicated and proactive attitude, responsibility, creativity, motivation and enthusiasm
- Being handson with an innovative and growth mindset
- Ability to take initiative, suggest and carry out actions and drive results
- Excellent analytical skill set as well as highly competent in using MS PowerPoint and XLS
- Proficient interpersonal as well as oral and written communication skills in English
THERE WILL BE BIG SMILES IF YOU
- Have previous consulting experience, focused on digital and/ or corporate topics
- Have operative working experience in a fastgrowing and / or multinational company
- Have previous experience in agile work environments (Scrum, LeSS, SAFe, etc.) and associated tools (JIRA, Confluence, etc.)
- Combine pragmatic reallife implementations and processes with strong theoretical knowledge
- Are willing to travel
- Are adaptable and quick learner
- Are able to collaborate effectively with a diverse and open team
- Seek challenges and like continuous learning and improving in a balanced culture
YOU WILL BE HAPPY WITH
- Opensource software
- No topdown hierarchy. We trust in your selforganization
- Colleagues that are as smart, hardworking and driven as you
- An amazing openminded and informal culture with the backup of a giant company like Mercedes-Benz
- Internal mentorship program
- Proactive selfdevelopment in international trainings, conferences and language classes
- Flexible working hours
- Health insurance for you and your family & life insurance
- Feel good actions (nutrition and personal trainer sessions, happy hours and more)
- Brand Connection Perks (Test Drives, Renting Programs and more)
- And much more cool stuff
THIS IS WHAT OUR PROCESS LOOKS LIKE
- Screening call with our recruiter to get to know your motivation & your experience
- 1st Technical interview (1h)
- 2nd Technical interview (1h)
- Final Interview (1h)
- Offer
WHAT YOU'LL NEED TO KNOW ABOUT US
Mercedes- develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.
We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.
Mercedes- is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better co
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