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German Customer Advisor for Nikon
3 meses atrás
Come and work with us.
How about join a support team of one of the most respected photographic brands?
Are you
German native or fluent with strong
English communication skills?
Looking to make your career in a multicultural environment in sunny and happy
Lisbon?
So we have the perfect opportunity for you
Your future project:
join our
German Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include:
- Offering solutions for customers demands by identifying and troubleshooting with the available resources
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of
German (C2) - Advanced level of
English (at least C1) both verbal and written - Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Highspeed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal:
Benefits.
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging companywide initiatives, including our EverBetter wellness program
- Job stability
- Lifelong skills and experience
- Excellent work culture
Go further with Foundever
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About Foundever
Foundever is a global leader in the customer experience (CX) industry.
With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.