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Quality Assurance Specialist
1 semana atrás
Quality Assurance Specialist Office of Financial Aid Exempt, Part time (25 hours a week), Grade 1.2 Remote The Financial Aid Quality Assurance Specialist reports to the Associate Director of Compliance and Quality Assurance and will be primarily responsible for creating and reviewing periodic quality assurance reports for various financial aid processes such as R2T4 and verification with final quality assessment reports sent to the Associate Director.
The Quality Assurance Specialist will remain current on federal regulations related to Title IV financial aid administration and will assist in executing testing plans for federal, state, and institutional aid.
The Quality Assurance Specialist will attend regular one-on-one and team meetings.The person in this role must be able to meet and maintain access requirements for secure federal and/or state websites, such as the National Student Loan Data System (NSLDS).
SPECIFIC RESPONSIBILITIES INCLUDE :
Manage quality assessment reports for various financial aid processes.
Stay abreast of changes to applicable business practices as related to federal Title IV processes in the Financial Aid Office.
Maintain current knowledge of federal Title IV regulations, state rules and institutional policies for financial aid.Special projects and other duties as assigned.
EDUCATION AND MINIMUM EXPERIENCE REQUIRED:
Bachelors' Degree
4 years of professional experience in higher education, banking/collections, business, or customer service with a minimum of 2 of those years in a higher education financial aid environment.
Knowledge of federal Title IV regulations.?KNOWLEDGE, SKILLS,
AND ABILI TIES REQUIRED:
Ability to multi-task, work effectively with internal contacts, and prioritize deadlines.
Excellent attention to detail.
Ability to self-direct and assess quality assurance accurately and effectively.
Capable of handling confidential information with discretion.
Strong interpersonal verbal, and written communication skills.
Ability to work independently and as part of a team.
Experience with computerized office systems including Microsoft Office applications such as Word, Excel, and PowerPoint.
KNOWLEDGE,
SKILLS AN D ABILITIES PREFERRED:
Functional experience with PeopleSoft.
Experience working with Salesforce
Experience with Return of Title IV funds for programs offered in modules.
All submissions should include a cover letter and resume. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare.
For detailed benefits information, please visit:
.
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