Customer Experience Specialist

2 semanas atrás


Porto, Porto, Portugal ManpowerGroup Tempo inteiro
ManpowerGroup is a multinational company recognized worldwide for making business more human.

By choosing us, you are choosing to be part of a multicultural and dynamic team in a universe of projects with the best brands on the market.

Come build your career with us

The Role:

Benefits:

  • Bonus package to reward your hard work.
  • Fulltime, paid training to help you on your way to success.
  • A huge learning and development platform tailored to you.
  • Being part of a thriving, openminded work culture.
  • Work from our beautiful offices.

What you'll be doing:

  • A lot of listening, responding, and mediating between our international guests and partners to resolve issues.
  • Navigating different online IT tools and browsers to provide accurate information and follow set processes.
  • Supporting your teammates and colleagues with peertopeer learning and constructive feedback to encourage a positive working environment.
  • Regular involvement with company events, team meetings and projects.
  • Most importantly, always ensuring a high level of customer service.

What you need:

  • Native
    Brazilian/Portuguese with English (B2).
  • A problemsolving and solutiondriven mentality.
  • A positive, motivated mindset that'll help you deal with some tricky customer problems.
  • An open mind to changing priorities and business processes.
  • Intermediate IT skills.
  • A desire to work in a teambased, fastpaced, international environment where you'll embrace different cultures, nationalities, and languages.
  • Residence permit
Is this for you? Join us in this enthusiastic adventure

Tipo de oferta:
Integral/Full-time

Requisito de idioma flexível:

  • Português Não Necessário

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