Senior Principal Consultant Service Now Architect
1 semana atrás
Exciting Opportunity:
Senior Principal Consultant ServiceNow Architect
Position:
Senior Principal Consultant ServiceNow Architect
Location:
Lisbon, Portugal
Work Model:
Hybrid
Employment Type:
Contract
About Us:
We are partnering with a highly-rated BPO known for outstanding employee satisfaction to find a seasoned Senior Principal Consultant ServiceNow Architect.
This role will be pivotal in providing technical leadership, ensuring architectural integrity, and delivering high-quality solutions aligned with business goals.
Main Responsibilities:
- Technical Leadership: Provide technical leadership to the team, creating and maintaining a detailed view of the existing architecture.
- Solution Design: Design and collaborate with Business Process Analysts and Developers to create a High-Level Solution Design Document.
- Technical Solutions: Define and communicate technical solutions aligned with business problems and systems architecture.
- Governance: Ensure technical governance processes and policies are adhered to.
- Architectural Controls: Provide architectural controls to ensure the correct technical solutions are used in business solutions.
- Integration and Roadmap: Create and maintain detailed views of integrations and a Technical Implementation Roadmap.
- Escalation Management: Resolve technical escalations, including responding to defects.
- Workshop Participation: Participate in process workshops, working closely with client enterprise architecture and ServiceNow teams.
- Platform Health: Periodically review configurations and assess instance health through ServiceNow Health Scans.
- Quality Assurance: Review design and code per sprint to ensure quality and provide handson assistance with detailed design and implementation.
- License Management: Ensure designs are within licensed modules or communicate changes to the client.
- Knowledge Maintenance: Maintain expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem.
- Configuration Migration: Assist in migrating configurations across instances.
- Training and Development: Support the COE in the continuous development of training paths for professional advancement and lead training workshops to share experiences across the practice.
Requirements:
- Certified System Administrator (CSA) plus one Mainline certification (CSM, HRSD, ITSM, GRC, etc.)
- Excellent communication skills for clientfacing roles
- Handson experience with projects
- IT Graduate
Preferred Qualifications/Skills:
- Bachelor of Technology
- Master of Computer Application
- Master of Technology
- Bachelor of Science in Computer Science
What We Offer:
- A dynamic and diverse job in a pleasant and modern environment
- Opportunities for personal and professional development
- A chance to work with a team of dedicated professionals in a highly supportive and collaborative environment
If you are a passionate and experienced ServiceNow Architect looking to make a significant impact in a dynamic organization, we invite you to apply and join our team in Lisbon, Portugal.
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