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Hebrew Speaking Advertisers Support or Content
2 semanas atrás
Advertiser Support:
DUTIES AND RESPONSIBILITIES:
- Provide pre and postsales support for all selfservice products
- Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
- Identify trends and solve problems facing multiple SMB clients
- Deliver a positive attitude towards the brand
- Maintain and update all jobrelated administrative forms.
REQUIREMENTS:
- Native/fluent in Hebrew, both oral and written. Fluent in English (at least B2 level)
- Minimum 6 months experience in Customer service roles
- Knowledge of advertisement industry will be considered as an advantage
- Eligible to work in EU or Portuguese residency status
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently, while being team player at the same time.
Content Moderator:
DUTIES AND RESPONSIBILITIES:
- Review Ad, video and text content
- Deletion and blocking of content, as well as filtering, organizing, and evaluating information
- Review account access tickets and user support
- Objective and highquality delivery/review for each case considered.
REQUIREMENTS:
- Native/fluent in Hebrew, both oral and written
- Upperintermediate level of English (B2), at least
- Computer literate with the ability to adopt new knowledge quickly
- Comfortable with reviewing content that may be deemed inappropriate and/or contain explicit material without bias
- Strong critical and contextual thinking skills
- Ability to work in a fastpaced environment with high volumes and changing demands
- Stressresilient and optimistic personality
- Professional with strong work ethic
- Ability to work independently, with mínimal supervision, and as a part of the team
- Ability to work in shift rotation (24/7).
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
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