German-speaking Customer Service Agent in Portugal

1 semana atrás


Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro
Are you passionate about cars? Do you speak German and are you looking for a remote job in Portugal? We have THE job for you

German-speaking Customer Advisor:

We are looking for German speakers to provide high-quality customer service for a leading high-end car brand in Europe.

About the Company
It is a global leader in car high-end design and manufacturing brands.

Your Profile
-
German proficiency mandatory and fluent English
-
Customer-oriented and a
results-driven approach

  • Strong communication, problemsolving, and active listening skills
  • Ability to multitask, prioritize, and thrive in a fastpaced and targetdriven environment
  • Passionate about the automotive industry is a plus but not mandatory

Your responsibilities:

  • General inquiries on car documentation ( e.g service history)
  • Book appointments with a Dealerships and Recall
  • Details on dealerships
  • Warranty coverage
  • Breakdown assistance on location (technician sent to location)
  • Recovery assistance (vehicle transported to the dealership)
  • Car app utilization, questions, and troubleshooting

Benefits:

  • Fulltime position
  • Temporary, renewable working contract
-
2500€ signing bonus:

  • Extra incentives and overachievement bonus
  • Real growth opportunities to advance in your career
-
Relocation Package (Includes flight reimbursement and optional accommodation)

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