German-speaking Customer Service Agent in Portugal
1 semana atrás
German-speaking Customer Advisor:
We are looking for German speakers to provide high-quality customer service for a leading high-end car brand in Europe.
About the Company
It is a global leader in car high-end design and manufacturing brands.
Your Profile
-
German proficiency mandatory and fluent English
-
Customer-oriented and a
results-driven approach
- Strong communication, problemsolving, and active listening skills
- Ability to multitask, prioritize, and thrive in a fastpaced and targetdriven environment
- Passionate about the automotive industry is a plus but not mandatory
Your responsibilities:
- General inquiries on car documentation ( e.g service history)
- Book appointments with a Dealerships and Recall
- Details on dealerships
- Warranty coverage
- Breakdown assistance on location (technician sent to location)
- Recovery assistance (vehicle transported to the dealership)
- Car app utilization, questions, and troubleshooting
Benefits:
- Fulltime position
- Temporary, renewable working contract
2500€ signing bonus:
- Extra incentives and overachievement bonus
- Real growth opportunities to advance in your career
Relocation Package (Includes flight reimbursement and optional accommodation)
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