Transition Manager
1 semana atrás
Defines the Service and Product Lines descriptions, the SLA, OLA contracts and KPIs together with the various involved business domains in agreement with the product manager.
- Monitors, reports and manages the fulfilment of the SLAs.
- Manages actions for mitigation in case of non
- Manages the maintenance cost allocation together with the business.
- Defines the required corrective actions to be led to meet the objectives and drives the associated operational teams.
- Ensures services are delivered in accordance with agreed customer requirements and that they continue to meet or exceed expectations.
- Monitors both insourced and outsourced teams and activities (in conjunction with contract management done in the sourcing teams).
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Portugal SA
Employment Type:
Permanent
Experience Level:
Professional
Job Family:
Digital
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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