Senior Learning Specialist

2 semanas atrás

Porto, Porto, Portugal FARFETCH Tempo inteiro
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.


We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers.

This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart.

Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care.

In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

PORTO


Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment.

From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break

THE ROLE
We are looking for a brilliant Senior Learning Specialist to support the Learning vertical of our Service Enablement team.

This role is essential to the success of Partner Service learning programs, responsible for interfacing with all within the organisation that have training needs and for the maintenance and evolution of our learning paths.


You will be a primary point of contact for our Learning Experience Design team for content creation as well as ensuring the digital resources developed are tailored to the target's needs and learning styles.


A major focus of the role will be on increasing the effectiveness of training materials as well as raising awareness in the organisation's understanding of them, improving the overall learning experience for Partner Service teams and FARFETCH Partners.


WHAT YOU'LL DO

  • Support the business on training delivery strategy and development of functional skills, identify training and development needs for performance improvement
  • Work closely with the Comms and Service Improvement teams to ensure effective communication and training for all processes
  • Work closely with the Learning Experience Design team to curate and create actionable content that will inform partners of critical information that allows them to build a successful and effective partnership with FARFETCH and its Platform
  • Document and communicate the status and impact of learning initiatives, and together with the learning experience designers and FARFETCH offices around the world, ensure that content is clear, engaging and relevant for each market

WHO YOU ARE

  • You have at least 5 years of experience working in a training environment as a Training Specialist, ideally in an operational setting and within a fastpaced environment;
  • You have direct experience with adult education and adult learning principles, designing and delivering training sessions and programs and have a good appreciation for digital approaches to training and experience working on blended programs;
  • Highly organised and good at planning, you are comfortable navigating change and managing multiple work requirements and projects in a fastpaced environment with competing priorities and deadlines, able to multitask;
  • An exceptional communicator, fluent in English, with great presentation and public speaking skills;
  • A true team player, have a great service mindset and a passion for learning and sharing knowledge, and for enabling others to expand their competence and skills.
REWARDS & BENEFITS

  • Health insurance for the whole family, flexible working environment and wellbeing support and tools
  • Extra days off, sabbatical program and days for you to give back for the community
  • Training opportunities and free access to Udemy
  • Flexible benefits program
  • FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT

  • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities
Before Applying

  • Learning & Development Specialist

    2 semanas atrás

    Porto, Porto, Portugal Metyis Tempo inteiro

    Learning & Development SpecialistGlobal People FunctionJuniorPortoWho we are The next step of your career starts here, where you can bring your own unique mix of skills and perspectives to a fast-growing team. Metyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering Big Data, Digital Commerce,...

  • Senior Machine Learning Officer

    2 semanas atrás

    Porto, Porto, Portugal Noesis Tempo inteiro

    Senior Machine Learning Officer Porto Published on July 31, 2023Description Degree in Mathematics, Statistics, Data Science, Computer Science or similar; Minimum of 4 years of experience as Data Analyst / Data Scientist / Machine Learning Officer; Proven experience in NLP, data extraction, document processing or process automation projects; Knowledge of ETL...

  • Senior Machine Learning Engineer

    2 semanas atrás

    Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Senior Machine Learning Engineer Porto, Porto District Senior Machine Learning EngineerPorto Porto, Porto, Portugal col-wideJob Description:Job DescriptionYour TeamJoin a team of machine learning engineers building a- time decision making platform in Go and Python for fraud detection and mitigation models to protect merchants, their customers, and Teya from...

  • Senior Logistics Specialist

    2 semanas atrás

    Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Senior Logistics SpecialistPorto Porto, Porto, Portugal col-wideJob Description:Introduction:The Senior Logistics Specialist has experience with distribution, warehousing, and order fulfillment and relies on- driven- making. The Senior Logistics Specialist is accountable for communicating between Sword Health and the carriers to ensure the order fulfillment...

  • Senior Quality Specialist

    2 semanas atrás

    Porto, Porto, Portugal AL Solutions Tempo inteiro

    Senior Quality Specialist GCP Porto, Porto District Senior Quality SpecialistGCPPorto Porto, Porto District, Portugal George Higginson is currently searching for an experienced Senior Quality Specialist. You MUST have experience with GCP (Good Clinical Practice) across Ph. III. He is partnering with an coming- stage Biotech, developing a- breaking nanobody...

  • Senior Logistics Specialist

    2 semanas atrás

    Porto, Porto, Portugal SWORD Health, Inc Tempo inteiro

    Introduction The Senior Logistics Specialist has experience with distribution, warehousing, and order fulfillment and relies on data-driven decision-making. The Senior Logistics Specialist is accountable for communicating between Sword Health and the carriers to ensure the order fulfillment process is carried out. The Senior Logistics Specialist will ensure...

  • Learning & Development Specialist

    2 semanas atrás

    Porto, Porto, Portugal Metyis Tempo inteiro

    We are looking for a Learning & Development Specialistwith2 years of experience for a full-time position to join our L&DTeam in Porto. What we offer Flexible working hours and remote-friendly culture. A balanced work environment where you will have autonomy, responsibility, and ownership while working with a vibrant and dynamic team. A chance to work with...

  • Learning and Development Specialist Porto

    2 semanas atrás

    Porto, Porto, Portugal Spring Professional Tempo inteiro

    Hoje, procuramos um profissional apaixonado por pessoas e o seu desenvolvimento, um Learning and Development Specialist para a nossa equipa interna de Training do Porto.Qual será a tua missão?Como Learning and Development Specialist serás responsável por gerir uma carteira de clientes através do acompanhamento e seguimento de clientes ativos, da...

  • Senior Group Internal Controls Specialist

    2 semanas atrás

    Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Senior Group Internal Controls Specialist Porto Senior Group Internal Controls SpecialistPorto Porto, Porto, Portugal col-wideJob Description:TheSenior Group Internal Controls Specialist, as part of a recently new created department, will be responsible for supporting the development of a robust internal controls culture and environment through formalization...

  • Learning and Development Specialist Porto

    2 semanas atrás

    Porto, Porto, Portugal Adecco Group Tempo inteiro

    Hoje, procuramos um profissional apaixonado por pessoas e o seu desenvolvimento, um Learning and Development Specialist para a nossa equipa interna de Training do Porto.Qual será a tua missão?Como Learning and Development Specialist serás responsável por gerir uma carteira de clientes através do acompanhamento e seguimento de clientes ativos, da...

  • Senior Group Internal Controls Specialist

    2 semanas atrás

    Porto, Porto, Portugal Unilabs Tempo inteiro

    The Senior Group Internal Controls Specialist The Senior Group Internal Controls Specialist, as part of a recently created department, will be responsible for supporting the development of a robust internal controls culture and environment through formalization of key controls, policies, and procedures, and ensuring their monitoring. The position reports to...

  • Senior Group Internal Controls Specialist

    2 semanas atrás

    Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Senior Group Internal Controls Specialist PortoSenior Group Internal Controls SpecialistPortoPorto, Porto, Portugalcol-wideJob Description:TheSenior Group Internal Controls Specialist, as part of a recently new created department, will be responsible for supporting the development of a robust internal controls culture and environment through formalization of...

  • Learning & Development Specialist

    2 semanas atrás

    Porto, Porto, Portugal Grabjobs Portugal Tempo inteiro

    We are looking for a Learning & Development Specialistwith2 years of experience for a full-time position to join our L&DTeam in Porto. What we offer Flexible working hours and remote-friendly culture. A balanced work environment where you will have autonomy, responsibility, and ownership while working with a vibrant and dynamic team. A chance to work with...

  • Senior Digital Marketing Specialist

    2 semanas atrás

    Porto, Porto, Portugal Virtuagym Tempo inteiro

    Senior Digital Marketing SpecialistPorto Porto, Porto, Portugal As Virtuagym keeps on growing, we are now looking for a new face to complement our Marketing team. As Senior Digital Marketing Specialist you will be responsible for owning and improving the marketing mix for our product launches and international campaigns. Think of developing product...

  • Learning & Development Specialist

    2 semanas atrás

    Porto, Porto, Portugal Metyis Tempo inteiro

    We are looking for a Learning & Development Specialistwith2 years of experience for a full-time position to join our L&DTeam in Porto.What we offerFlexible working hours and remote-friendly culture.A balanced work environment where you will have autonomy, responsibility, and ownership while working with a vibrant and dynamic team.A chance to work with more...

  • Senior Infrastructure Specialist

    2 semanas atrás

    Porto, Porto, Portugal Elementis PLC Tempo inteiro

    The Senior Infrastructure Specialist leads and drives the development, operation and maintenance of infrastructure for Elementis in all Elementis' global operations including the US, UK, EU, Brazil, Taiwan and China. The infrastructure comprises network, server infrastructure, data centres and security protocols.The role is responsible for the roadmap...

  • Senior G2m Partner Management Operations Specialist

    2 semanas atrás

    Porto, Porto, Portugal Infineon Technologies AG Tempo inteiro

    Are you skilled at managing partner portfolios, databases, and web content? We have an exciting opportunity that might be the perfect fit for you at our Porto office. Infineon is seeking applications for the role of a Senior G2M Partner Management Operations Specialist to enhance the effectiveness of our partner network and drive business impactThe Senior...

  • Senior Logistics Specialist

    2 semanas atrás

    Porto, Porto, Portugal SWORD Health, Inc Tempo inteiro

    Job Title: Senior Logistics Specialist at Sword Health Introduction: The Senior Logistics Specialist brings expertise in distribution, warehousing, and order fulfillment, making data-driven decisions. Responsible for fostering communication between Sword Health and carriers to ensure smooth order fulfillment. Ensures distribution operations are efficient,...

  • Group Learning

    2 semanas atrás

    Porto, Porto, Portugal Zühlke Tempo inteiro

    Permanent % Porto***CORPORATE SERVICESWhat working at Zühlke is all aboutWe work on Projects for purpose, making it our mission to give our work a deeper meaning, ensuring we are focused on creating positive change through technology and digital innovation. We are flexible, offering a variety of working options to cater to our people's needs. We pride...

  • Group Learning

    2 semanas atrás

    Porto, Porto, Portugal Zühlke Tempo inteiro

    Permanent % Porto***CORPORATE SERVICESWhat working at Zühlke is all about***We work on Projects for purpose, making it our mission to give our work a deeper meaning, ensuring we are focused on creating positive change through technology and digital innovation. We are flexible, offering a variety of working options to cater to our people's needs. We pride...