Content Moderator

2 semanas atrás

Lisboa, Lisboa, Portugal Enshored Portugal Unipessoal Lda. Tempo inteiro

About us
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.


We know what it takes to grow, our global team of over 2000 is scaling rapidly with 100 new team members per week.

We support the Unicorns of tomorrow with customer experience, content moderation, sales & marketing, and back-office support.

MINIMUM REQUIREMENT QUALIFICATIONS

Key Skills

  • Openmindedness; Ability to accept the changing environment
  • Focusoriented/ Diligent
  • Customer focus and adaptability to different personality types
  • Understanding of internet based research and data verification techniques and processes
  • Basic understanding of different social media platforms
  • Ability to handle sensitive and graphic contents
  • Ability to do research and make sound judgment with safety Policies and Procedures in mind
  • Ability to execute processes needed to ensure all processes are logged accurately and timely
  • Propensity to provide feedback and observations related to task at hand.

Education and/or Experience

  • At least Bachelor's degree
  • At least six months experience in the Business Process Outsourcing
  • 03 years of experience working as a content moderator role is mandatory
  • Proven interest in technology and how it is changing the world of work

Demonstrated competency in the following areas is also required:

  • Attention to details
  • Analytical Skills
  • Commitment to delivering the highest quality and efficiency
  • Proven ability to work within deadlines and under pressure with a positive attitude
  • Takes initiative in a work setting, with positive outcome
  • Strong ethic personal responsibility
  • Demonstrates capacity to work individually as well as part of a team
  • Ability to make observe and communicate observations accurately
  • Ability to multitask, set priorities and manage time effectively
  • Ability to work in shifts

Language Skills:

  • Good communication skills in English
  • Berlitz Proficiency in Arabic language
  • Berlitz Proficiency in French language

Education:

  • Bachelor's (preferred)

Experience:

Content Moderation: 2 years (required)

Language:

  • French (required)
  • English (required)
  • Arabic (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)
  • Overnight Shift (required)

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