Customer Service for Expedia
2 semanas atrás
Do you have a passion for travel, and do you speak German? Find a job in your native language and work for a leading online travel company while enjoying the good weather in Lisbon.
You will help German travelers easily research and book their trips. Join an international team and work with people from all over the worldAbout the Company
Your profile
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You are proficient in German
:
- Fluent in English (B2).
- Passionate and familiar with the travel industry (popular destinations, airlines, hotel chains).
- Available to work on the project between 7h00 and 21h00 (possibly on weekends).
- Good communication and interpersonal skills.
Your responsibilities
- Quick and effective
customer assistance with questions regarding hotel bookings. - Solve inquiries on topics such as hotel overbooking, incorrect bookings, and updates of existing bookings.
- Professional management of customer data, booking changes, adjustments, and any other customer concerns.
- Customer care for various partner companies in the Expedia network.
Benefits
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Competitive salary
:
- Stable work and career progression.
- Paid Intensive training.
- Fulltime position.
- Fixedterm, renewable employment contract with an initial duration of 12 months.
- Possibility of permanent employment after 24 months.
Private health insurance.
- Airport pickup.
- Administrative assistance with your registration in Portugal.
- Reimbursement of your initial flight expenses.
- Annual return flight to your home country (within Europe).
- Accommodation in one of our company's shared flats.
- Free Portuguese lessons and much more
Lisbon is a great place to work and to live:
- Lisbon is a cosmopolitan city, full of diversity and culture
- Dive deep into history and culture here, with tons of museums and landmarks to explore.
- There's always something exciting going on, whether it's a music festival, food fair, or street party
- Lisbon has some of the most delicious and unique cuisines in the world.
- Take a stroll through the charming streets and alleys, and soak up the vibrant atmosphere it's like no other place on Earth
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