Econtent Account Senior Specialist

1 semana atrás

LindaaVelha, Lisboa, Portugal Nestle Tempo inteiro

About us

Integrated Marketing Services (IMS) is an integral and vital part of Nestlé's Integrated Business Services (IBS), by delivering valued marketing services as a trusted partner to corporate teams, businesses, and markets, through an internal team of +1000 global digital specialists whom support the operationalization of our brands' marketing strategy at scale.


Position Snapshot

Location:
Linda-a-Velha, Lisbon, Portugal

Company:
Nestlé Business Services Lisbon (NBS Lisbon)

Full-time

Position Summary

Act as a key driver of the eBusiness Strategy in the Global Transformation of Nestlé by enabling the activation of IMS' in-house solution 'Content Services' and supporting Markets/Businesses along the Product Content lifecycle (E.g Creation, Adaptation, Distribution and Monitoring of Product eContent Assets accross all touchpoints).

The Content Services brings marketing scalability, automation, cost efficiency, and speed to markets.

By fostering strong relationships in Nestlé's global and local content landscape and digital ecosystem, the main goal of the eContent Account Senior is to be the interface between Nestlé's Global and Regional stakeholders, Local Markets, and IMS Content Services team, ensuring the following:

  • Drive adoption of Nestlé's internal content solutions and support in their activation
  • Delivery of World Class Service
  • Assess and manage Business/Markets' demand plan
  • Coordination of global/regional projects from the planning to the implementation
  • Problem Solving
  • Bring insights based on available data
  • Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalogue, Training materials, Briefs, etc ).
  • Run Regular Operational reviews with internal and external suppliers to track Service Delivery to spot improvement opportunities and guarantee SLAs.
  • Lead periodic meetings with Business/Market to strengthen relationship, seek new opportunities and grow the account.
  • Liaise with Finance & Control team for the correct and timely charge back of services provided to Nestlé Markets/Businesses
  • Ensure compliance with Nestlé Global standards including effective management of Standard Routines, Market Deployment Toolkit and Control Best Practices.

What will make you successful

  • At least 5 years' experience in Marketing and/or Brand management, Content/Digital account management
  • Proven experience in managing Key/Global/Regional accounts
  • Strong relationship management skills
  • Strong presentation and/or selling skills
  • Working in a corporate and multicultural setting
  • Strong Marketing mindset
  • Business efficiency driven
  • Solid understanding of the Digital Ecosystem
  • Great level of knowledge of Digital Content Production and Lifecycle
  • Good understanding of Branding and Content principles
  • Up to speed on Content & Digital trends and best practices
  • Experience in using Project Management, Tracking Tools (Cost, Time, Budget, Volumes, Resources)
  • Working with highvolume, multiplatform, complex tasks
  • English (advanced level)
  • Creative/Media/advertising Agency experience is a plus (not dismissive)
  • French (preferred, not dismissive)
  • Spanish (preferred, not dismissive)

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