Project & Change Manager

1 semana atrás

Lisboa, Lisboa, Portugal Mastercard Tempo inteiro
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Project & Change Manager

OVERVIEW


Mastercard Data & Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, platforms, information, loyalty and risk management services to financial institutions, retailers, and governments worldwide.

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow.

Focused on thinking big and scaling fast around the globe, this agile tea is responsible for end-to-end solutions for a diverse global customer base.

Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.


ROLE

  • Manage the overall coordination, status reporting, financials, schedules, and stability of projectoriented work efforts, ensures that project goals and objectives are met within agreed upon time, scope and resource requirements
  • Develop detailed project plans and manages all implementation processes within budget constraints
  • Take a lead position in complex initiatives of strategic importance (e.g., cross functional/ cross geographies)
  • Develop compliance methodologies, including the creation of project metrics and charters, and risk mitigation and communication strategies. Establishes function metrics for measuring and tracking customer satisfaction
  • Act as trusted business partner and project management advisor for project managers, consulting on escalations and advising on methodologies
  • Ensure project objectives are met within agreed upon time, scope, and resources required
  • Communicate project updates to key stakeholders including senior leadership
  • Create KPI's to measure project success
  • Consult on new products, processes, or standards that support the business
  • Lead change planning and execution across several initiatives within D & S
  • Identify what is changing and communicate the "what's in if me"
  • Conduct change impact assessments, build change plan, highlight gaps, manage change needs
  • Build a support model to address gaps, monitor progress, and track SLA's
  • Manage communications, provide updates, and conduct readiness assessments
  • Prepare training needs analysis, define business readiness criteria, gain readiness signoffs, manage cut overs, and go live plans
  • Create communication and messaging to internal & external stakeholders
  • Partner with project manager to deliver the initiative
  • Think innovatively, challenge status quo, reinforce change, advocate for change
  • Identify changes & key processes, manage changes, and communicate as needed

ALL ABOUT YOU

  • A PMP and/or a change management certification preferred
  • A Bachelor's Degree in Business, Finance, or related discipline. Master's Degree preferred.
  • Business relationship leader responsible for overall relationship and deliverables across all projects
  • Experience determining key business opportunities to lead technology projects
  • Experience driving large scale strategic transformations through program and change management
  • Experience in leading large global projects including selecting talent and planning/allocating resources across multiple geographies and functions
  • Experience forecasting needs, developing strategy, and setting goals for a function
  • Extensive experience motivating team members and coaching them through career milestones and progression
  • Extensive experience delivering presentations that require critical decision making from senior leadership and have significant change management implications
  • Has experience leading global projects and programs across multiple geographies and functions
  • Business relationship leader responsible for overall relationship and deliverables across all projects
  • Experience working in crossfunctional and large projects
  • Adherence to forecast budgets, developing strategy and setting goals for a business function
  • Demonstrated success building relationships and delivering results on key strategic initiatives
  • Experience delivering presentations and engaging with senior leadership
Corporate Security Responsibility

All

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Winning Tempo inteiro

    Na WINNING CONSULTING procuramos um perfil de Change Manager para se juntar às nossas equipas num projeto de um importante cliente do sector do Retalho em Lisboa/Maia - Híbrido (2x/semana).Requisitos: Licenciatura em Gestão, Ciências Sociais e Humanas, Gestão de Recursos Humanos, e similares; Experiência comprovada em funções ou projectos de Gestão...

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Onile IT Tempo inteiro

    Na Onile IT inspiramos a transformação tecnológica das organizações, acrescentando valor ao seu negócio.Prestamos serviços de consultoria em tecnologias de informação, comunicações e eletrónica, intervindo em todo o ciclo de desenvolvimento de projectos, desde o levantamento de necessidades, passando pela definição da arquitetura,...

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    Referência12493_Change Manager_LisbonDescrição:Project ManagerPerfil: Proven experience in change management roles; Professional certification in Change Management and familiarity with various methodologies and tools; Strong leadership and communication skills; Ability to work collaboratively with crossfunctional technical and operational teams; Fluency...

  • Projects & Change Project Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    PROJECTS & CHANGE PROJECT MANAGER (JOB NUMBER:2401CIBO17151)About the job The Project Manager's mission is to facilitate and ensure the success of projects while striving for the continuous improvement of the project management methodologies and associated tools and techniques.Your Main Activities Are Advise, manage or lead projects ensuring that the key...

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    Referência11758_Change Manager_LisboaDescrição:Systems AdministratorPerfil:We are looking for Change Manager to integrate a project in Lisbon. Minimum 5 years of experience; Risk identification and followup; Coordination and motivation skills; Systematic, critical and logical thinking; Summarization capabilities; Be committed, demanding and pedagogue;...

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Winning Tempo inteiro

    MISSÃO:Assumindo o papel de orientador dos processos, o Change Manager tem como missão: Acompanhar,monitorizar e supervisionar o processo de mudança, assegurando que os planos são desenhados,desenvolvidos e implementados de forma alinhada e de acordo com a visão do Programa deTransformação.RESPONSABILIDADES: Garantir o alinhamento das práticas de...

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Olisipo Tempo inteiro

    Referência12353_Change Manager_LisbonDescrição:Project ManagerPerfil: Experience in Service Management, Software Development or Software Project Management; Knowledge and/or ITIL Certifications; Technical experience (AWS/Azure/Java); Good knowledge of MS Office, database and reporting tools; Scrum SCM certification (plus); Fluency in EnglishMain...

  • Regional Change

    1 semana atrás

    Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Regional Change & Enabling Manager HRIT Transformation Project (f/m/div.) Lisboa Regional Change & Enabling Manager HRIT Transformation Project (f/m/div.)Lisboa Lisbon, Lisbon, Portugal Job Description Our HR organization is going through the biggest digital transformation from decades. As part of the HR Digitalization Journey, we aim to connect all relevant...

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal NOESIS PORTUGAL Tempo inteiro

    We are looking for an Change Manager, for that unique professional who thrives on solving problems and is excited about taking on new challenges. There is the need for a capacity to keep up with new technology and support of a transformation program. This position requires dedication, persistence, follow-up, effective time management, and unbeatable customer...

  • 31 - Senior Project Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Purpose Project Makers Tempo inteiro

    Description:Are you looking for a company specializing in Project Management, Business Analysis, and Agile Transformation?PPM Coachers offers a comprehensive and integrated range of services, covering both traditional components and Agile approaches. Our services include Strategic Consulting with the design of Demand Management Office (DMO), Project...

  • Regional Change

    1 semana atrás

    Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Regional Change & Enabling Manager - HRIT Transformation Project (f/m/div.) LisboaRegional Change & Enabling Manager - HRIT Transformation Project (f/m/div.)LisboaLisbon, Lisbon, PortugalJob DescriptionOur HR organization is going through the biggest digital transformation from decades. As part of the HR Digitalization Journey, we aim to connect all relevant...

  • 33 - Change Management - Junior

    1 semana atrás

    Lisboa, Lisboa, Portugal Purpose Project Makers Tempo inteiro

    Description:Procuras uma empresa que seja especializada nas áreas de Project Management, Business Analysis e Agile Transformation?A PPM Coachers apresenta uma oferta de serviços completa e integrada, tanto nas componentes tradicionais como nas abordagens Agile e que vai desde a Consultoria Estratégica com o desenho de modelos de Demand Management Office...

  • Projects & Change Project Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    About the jobThe Project Manager's mission is to facilitate and ensure the success of projects while striving for the continuous improvement of the project management methodologies and associated tools and techniques.Your Main Activities AreAdvise, manage or lead projects ensuring that the key project outcomes are deliveredEnsure meaningful project structure...

  • Release & Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Celfocus Tempo inteiro

    Make an impact by working for sectors where technology is the enabler, where everything is ground-breaking and there's a constant need to be innovative.Be part of the team that combines business knowledge, technological edge, and design experience - who complement and help each other in developing solutions and experiences for digital clients.Face...

  • 32 - Project Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Purpose Project Makers Tempo inteiro

    Description:Procuras uma empresa que seja especializada nas áreas de Project Management, Business Analysis e Agile Transformation?A PPM Coachers apresenta uma oferta de serviços completa e integrada, tanto nas componentes tradicionais como nas abordagens Agile e que vai desde a Consultoria Estratégica com o desenho de modelos de Demand Management Office...

  • 17 - Project Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Purpose Project Makers Tempo inteiro

    Description:PPM Coachers is hiring Project ManagerYour mission: Focus on supervising design & build plus rollout activities; Collaborates with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed; Ensures that projects remain in scope and meet budgetary, scheduling, and quality...

  • Change Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Winning Tempo inteiro

    Quem Somos?A Winning Scientific Management atua na área da consultoria estratégica, com competências exclusivas ao nível da gestão, usando metodologias científicas nas suas abordagens. É a primeira empresa de consultoria no mundo a adotar o modelo de gestão científica. Isto significa que todos os serviços prestados são certificados pelas melhores...

  • Change & Incident Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Eurofins Tempo inteiro

    Job Description In a nutshell As a Change & Incident Manager, you will handle change & incident management effectively by coordinating with global support teams to ensure service restoration/fix as soon as possible, while driving improvement in service availability. You will be chair of the change management board, and accountable for change processes in...

  • Regional Change

    1 semana atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Regional Change & Enabling Manager - Hrit Transformation Project (F/M/Div.)LisboaLisboa, Lisboa, Portugalcol-wideJob Description:Job DescriptionOur HR organization is going through the biggest digital transformation from decades. As part of the HR Digitalization Journey, we aim to connect all relevant people and tools based on the global standard HR...

  • Manager – It Change Management

    1 semana atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Manager – It Change ManagementLisboa Lisboa, Lisboa, Portugal col-wideJob Description:ContextAs part of the Globalization of AXA GO operations and the IPC TOM stream of Harmony Program, the Change Management function is being globalized and will manage off GO changes through a global team, starting with Europe, Asia and Americas to follow. This role is the...