Datacentre Customer Operations Technician Iv
2 semanas atrás
Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks.
Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments.Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 70+ quarters of growth.Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering outstanding service to our data center customers.
Job Summary:
Conducts circuit maintenance, installations, and sophisticated testing.
Installations
- Racks and stacks customer equipment
- Installs intracage fiber tray, ladder rack, customer equipment and cabinets
- Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh
- Determines work priorities from the Oracle queue and ensures adherence to all commit times
- Conducts carrier circuit testing
- Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intrabuilding cross connects
- Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
- Installs and test Link cross connects (T1, DS3, OC348, Eth, GigE, 10Gig)
- Maintains detailed written records of all work activity
- Supports fulfillment of projects with direction from senior staff
- Completes all assigned training in a timely manner
- Supports customer satisfaction through timely and precise order execution
- 1+ years experience
- High School Diploma
- BERT and SONET test equipment
- Comprehensive and marketcompetitive remuneration package
- Permanent Health Insurance (PHI)
- You are entitled to 23 days holiday per annum in addition to any statutory holidays
- Restaurant Tickets and partly subsidised meals
- Employee Stock Purchase Plan ('ESPP')
- Excellent growth and advancement opportunities
- Internal training/development hub with continuous formative plans available to all
- An inclusive, balanced and friendly culture with our embedded ethos in which to strive on
- Employee Assistance Programme (EAP)
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